BUCKHANNON — On March 25, 2020, Governor Jim Justice approved House Bill 4123 that was passed by the West Virginia Legislature, clarifying that 911 telecommunication workers are included in the definition of those individuals who perform “emergency services” during a disaster. We often forget about our true “first responders” – our 911 telecommunications personnel in the public safety community. The second week of April is dedicated to honoring 911 center workers, formally known as “National Public Safety Telecommunicator Week.” … READ MORE
Weatherford Police Department Telecommunications Officer Dylan Swackhammer was selected as a 911 Professional of the Year for the North Central Texas area.
Swackhammer was one of nine to receive the honor from the North Central Texas Emergency Communications District in 2020.
“To give you an idea of how momentous that is, the district serves over 1.7 million residents at 43 public safety answering points in 13 counties in over 10,800 square miles,” Weatherford Police Chief Lance Arnold said at Tuesday night’s city council meeting…
FRESNO, Calif. (KFSN) — Dispatchers answer the calls no one wants to make. Life-changing trauma is often on the other end of the line.
“A lot of the times they call in and we are their last resort, they don’t know who to call,” says Elaura Castro. Day in and day out, Castro and her coworkers answer countless calls at the communications center, located inside the Fresno County Sheriff’s Department…
Without a doubt, 2020 was filled with challenge and controversy throughout. From civil unrest, political divide and a global pandemic, it was an unprecedented and turbulent year.
The City of Santa Clara’s Communications Center also faced the departure of the Communications Center Operations Manager. With no immediate replacements, there was an urgent need for an interim solution to maintain operations and support staff. The Center’s five Senior Public Safety Dispatchers (Naomi Dale, Troy Morgan, Leslie Loretto, Kristen Moye, and Logan Clevenger) took the helm, expanded their supervisory duties and control room responsibilities…
Hays Police Lt. Jeff Ridgway, Chief Don Scheibler, Lt. Brandon Wright, and Deputy Chief Brian Dawson look on as dispatch employees post for pictures with city commissioners Thursday as part of National Public Safety Telecommunications Week.
Hays police officers gave a standing ovation Thursday night for their emergency dispatchers following Mayor Sandy Jacobs’ proclamation celebrating National Public Safety Telecommunications Week in Hays.
CUMBERLAND — The Allegany County Department of Emergency Services is recognizing the work of 24 dispatchers at its 911 Joint Communications Center in conjunction with National Telecommunications Week.
In 2020, county dispatchers received 140,458 calls, many of which put the dispatcher on the spot as a critical resource in life and death situations.
“It takes a special person to become a dispatcher,” James Pyles, Allegany County Emergency Services director, said…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
