‘Dispatchers are the first of the first responders’ (WA)

‘Dispatchers are the first of the first responders’ (WA)

Emergency dispatchers are trained to operate six computers, four speakers, one headset and handle multiple callers all at once. Last year, Whitman County Regional Communications Center 911 answered over 92,000 service calls, 7,000 911 calls and 20,000 non-emergency calls.

Whitcom celebrated its 25th anniversary last week during National Public Safety Telecommunicators Week. Whitcom executive director Wendy Berrett said they had small celebrations during the week. But their work does not end before or after that week…

New Hanover 911 telecommunicator receives award (NC)

New Hanover County 911 Communications presented the Mary Antley Telecommunicator of the Year Award to telecommunicator Nina Britt, who has been with the department since 2015.

The Telecommunicator of the Year Award is named after former 911 Telecommunicator Mary Antley who was focused on keeping the center growing and developing the best telecommunicators in the profession… READ MORE

Lewis Commission recognizes tele-communicators (WV)

The Lewis County Commission recognized telecommunicators during its Tuesday, April 20, meeting by reading a proclamation in their honor.

The proclamation declared April 18 through April 24 as Lewis County Telecommunicators Week in honor and recognition of the community’s 911 telecommunicators and the vital contribution they make in the safety and well-being of citizens.

“We recognize the have a stressful job. We do appreciate them,” Commissioner Agnes Queen said… READ MROE

Proposed Overhaul Of Oregon’s Mental Health Care System Starts With Phone Number

Proposed Overhaul Of Oregon’s Mental Health Care System Starts With Phone Number

Oregonians may see a day when 9-1-1 is not the emergency number to call for a behavioral health crisis or need. 

Lawmakers are considering a bill that would provide a statewide phone line for people to call when they need help with behavioral health needs — whether it’s an immediate crisis or a simmering problem. The phone number would be 9-8-8. Instead of police arriving, a crisis response team would show up to talk to the person and assess the situation… 

Dispatcher of the year awarded (TX)

BALDWIN — At the end of National Telecommunicator’s Appreciation Week, Tera Philipp was selected by her peers and others as Dispatcher of the Year.

Tera was recently appointed as a Lead Supervisor, and has been with Lake County 911 Central Dispatch since August of 2010.

Among her qualifications are: LEIN TAC Officer, Certified Training Officer, and Basic Telecommunicator Course Instructor. She has taken on a significant amount of duties and new tasks; in addition to her role as a telecommunicator… READ MORE