Morgan County 911 upgrades call center, computer software (AL)

The Morgan County 911 is making sure you get the best response when it comes to emergencies.

The center upgraded both their physical space and their software.

 

Morgan County 911 Director Jeanie Pharis says the upgrades were “badly needed.”

The center was improved so that dispatchers can be more comfortable.

Dispatchers work 12 hours shifts, so Pharis says it’s important they are in a relaxed environment, especially since they work such long hours.

The call center also upgraded to a new computer-aided-dispatch system, or CAD, to stay up with the times.

Pharis says it will help to make the time between when you call 911 to when emergency responders arrive a lot shorter…

Westchester County Honors County Dispatchers (NY)

Westchester County Executive George Latimer handed out two proclamations paying tribute to County dispatchers for National Public Telecommunications Week. The week is commemorated annually from April 11-17, honoring the men and women who provide critical 9-1-1 life saving services, 24 hours a day, 7 days a week.

Latimer visited the Emergency Communications Center in Valhalla, where dispatchers known as “60 Control” provide services to more than 80 fire and EMS agencies in the County…

Okaloosa County eyes major public safety communications system upgrades (FL)

Okaloosa County eyes major public safety communications system upgrades (FL)

SHALIMAR — By mid- to late 2023, first responders from dozens of local, state and federal agencies should be able to start using a single Okaloosa County-wide emergency public safety radio communications system that’s expected to be a vast improvement over the four different and faulty systems now in place.

The County Commission on Tuesday unanimously approved spending more than $27 million for the project, which is set to begin in May. The bulk of the funding will be $19.65 million in borrowed money, which Deputy County Administrator of Operations Craig Coffey said the county plans to pay off in seven years with local option half-cent sales tax funds…

Public Safety Advocate: NPSTC, Z-Axis, MegaRange

Last week I listened to a webinar sponsored by the National Public Safety Telecommunications Council (NPSTC) that was presented to the LTE/LMR Integration Committee, which I am a member of, and the EMS Committee; two of the many NPSTC working committees.

The purpose of the webinar was to provide both committees with updates on two new technologies that are now available on the FirstNet (Built with AT&T) network. The first part of the webinar covered the Z-Axis location technology designed to provide 3-D location with which FirstNet responders can be tracked not only to their current location but to their height above the ground as well. The second part of the webinar focused on High Power User Equipment (HPUE) as implemented on the FirstNet (Built with AT&T) network, which has been trademarked “FirstNet MegaRange.” These two technologies will have a significant impact on plans being formed by both committees…

Alger County Sheriff’s Department seeks millage increase for 911 operations (MI)

Alger County Sheriff’s Department seeks millage increase for 911 operations (MI)

ALGER COUNTY, Mich. (WLUC) – As Alger County voters head to the polls on May 4, they will decide on a potential tax increase for emergency dispatch services.

The Alger County Sheriff’s Department is asking for a .5 mill increase for 911 operations. The increase would bring the total millage to 1 for the next six years.

Alger County has been under the same millage since 1994. Sheriff Todd Brock says with costs increasing, the extra money is needed to continue running 911 services as efficiently as possible…