Lewis Commission recognizes tele-communicators (WV)

The Lewis County Commission recognized telecommunicators during its Tuesday, April 20, meeting by reading a proclamation in their honor.

The proclamation declared April 18 through April 24 as Lewis County Telecommunicators Week in honor and recognition of the community’s 911 telecommunicators and the vital contribution they make in the safety and well-being of citizens.

“We recognize the have a stressful job. We do appreciate them,” Commissioner Agnes Queen said… READ MROE

Proposed Overhaul Of Oregon’s Mental Health Care System Starts With Phone Number

Proposed Overhaul Of Oregon’s Mental Health Care System Starts With Phone Number

Oregonians may see a day when 9-1-1 is not the emergency number to call for a behavioral health crisis or need. 

Lawmakers are considering a bill that would provide a statewide phone line for people to call when they need help with behavioral health needs — whether it’s an immediate crisis or a simmering problem. The phone number would be 9-8-8. Instead of police arriving, a crisis response team would show up to talk to the person and assess the situation… 

Dispatcher of the year awarded (TX)

BALDWIN — At the end of National Telecommunicator’s Appreciation Week, Tera Philipp was selected by her peers and others as Dispatcher of the Year.

Tera was recently appointed as a Lead Supervisor, and has been with Lake County 911 Central Dispatch since August of 2010.

Among her qualifications are: LEIN TAC Officer, Certified Training Officer, and Basic Telecommunicator Course Instructor. She has taken on a significant amount of duties and new tasks; in addition to her role as a telecommunicator… READ MORE

Morgan County 911 upgrades call center, computer software (AL)

The Morgan County 911 is making sure you get the best response when it comes to emergencies.

The center upgraded both their physical space and their software.

 

Morgan County 911 Director Jeanie Pharis says the upgrades were “badly needed.”

The center was improved so that dispatchers can be more comfortable.

Dispatchers work 12 hours shifts, so Pharis says it’s important they are in a relaxed environment, especially since they work such long hours.

The call center also upgraded to a new computer-aided-dispatch system, or CAD, to stay up with the times.

Pharis says it will help to make the time between when you call 911 to when emergency responders arrive a lot shorter…

Westchester County Honors County Dispatchers (NY)

Westchester County Executive George Latimer handed out two proclamations paying tribute to County dispatchers for National Public Telecommunications Week. The week is commemorated annually from April 11-17, honoring the men and women who provide critical 9-1-1 life saving services, 24 hours a day, 7 days a week.

Latimer visited the Emergency Communications Center in Valhalla, where dispatchers known as “60 Control” provide services to more than 80 fire and EMS agencies in the County…

Okaloosa County eyes major public safety communications system upgrades (FL)

Okaloosa County eyes major public safety communications system upgrades (FL)

SHALIMAR — By mid- to late 2023, first responders from dozens of local, state and federal agencies should be able to start using a single Okaloosa County-wide emergency public safety radio communications system that’s expected to be a vast improvement over the four different and faulty systems now in place.

The County Commission on Tuesday unanimously approved spending more than $27 million for the project, which is set to begin in May. The bulk of the funding will be $19.65 million in borrowed money, which Deputy County Administrator of Operations Craig Coffey said the county plans to pay off in seven years with local option half-cent sales tax funds…