HCSO: Man under influence calls, harasses 911 dispatchers 26 times in 8 hours (CA)

On April 24, 2021, at about 11:44 a.m., Humboldt County Sheriff’s deputies were dispatched to a motel on the 300 block of State Highway 96 to contact an individual harassing medical and emergency communications dispatchers via 9-1-1.

Robert Melvin Hurd, age 63, contacted the Humboldt County Sheriff’s Office Emergency Communications Center via 9-1-1 approximately 26 times over the course of eight hours. During these contacts, Hurd was uncooperative and belligerent with dispatch staff. Upon deputy contact, Hurd continued being hostile with deputies...

How to help dispatchers help you when dialing 911 (TN)

How to help dispatchers help you when dialing 911 (TN)

The Memphis dispatch center took more than 600,000 911 calls last year. Here’s one dispatcher’s take away on calls.

MEMPHIS, Tenn. — April is 911 Education Month. When people call 911, every second matters. That’s why dispatcher want you to help them in helping you by being prepared to call those three digits during an emergency.

“It’s very critical and serious. Seconds do count,” Memphis Police Dispatcher Erica May said…

911 centers seeing thousands of accidental calls and volume continues to increase (NC)

911 centers seeing thousands of accidental calls and volume continues to increase (NC)

CHARLOTTE, N.C. (FOX 46 CHARLOTTE) – 911 centers are receiving thousands of calls each year for non-emergencies and dispatchers say you can easily help put an end to the problem.

Within the past five years, dispatchers say they’ve seen a noticeable increase in accidental 911 calls. It has been an issue since phones were invented, but dispatchers say smartphones and smartwatches have added to call volume.

The Union County 911 center handled more than 200,000 calls in 2020. More than 10% of those calls weren’t for emergencies at all…

VPSO provides lunch for dispatchers in observance of National Public Safety Telecommunications Week (LA)

VPSO provides lunch for dispatchers in observance of National Public Safety Telecommunications Week (LA)

Last week the Vernon Parish Sheriff’s Office recognized dispatching personnel from VPSO and the Vernon E-911 Communications Office.

VPSO _ Tucker Tarjick

VPSO provided lunch to these dispatchers in observance of National Public Safety Telecommunications Week.

These individuals receive specialized training and have an extremely difficult job. More often than not they deal with life threatening emergency situations.

As a result of their intensive training they are able to assist citizens until medical personnel and deputies arrive on the scene…