VANCOUVER, British Columbia, April 28, 2021 (GLOBE NEWSWIRE) — E-Comm, in close collaboration with its technology partners at TELUS, Avaya, Komutel and NICE, has successfully received and transferred a voice call in a Next Generation 9-1-1 (NG9-1-1) test environment. NG9-1-1 is a Canada-wide initiative to evolve and modernize existing 9-1-1 services to adapt to emerging technology while ensuring the life-saving system remains effective, secure, and resilient. This marks the first successful test call transfer to be made over the new network, currently in development by TELUS; Western Canada’s 9-1-1 network provider…
Two employees of Aiken County’s Emergency Medical Services Department are among the Palmetto State’s finest.
Shona Rich was honored as the South Carolina Emergency Medical Technician of the Year last month during the 2021 South Carolina Emergency Care Symposium at Myrtle Beach. Awards also were given out in other categories such as Paramedic of the Year and EMS Telecommunicator of the Year… READ MORE
PLATTSBURGH — Later this year, those who need emergency assistance in Clinton County will be able to text 911 for help.
Though the preference remains for people to call if they are able, County Office of Emergency Services Director Eric Day sees this as a way for his agency to improve services.
“It’s another avenue by which people can reach us,” he told The Press-Republican…
Putnam County 911 will look to increase its department by adding two full-time dispatchers.
Director Penny Foister said if the employees are included in the county budget this would bring the dispatch staff to 14. Foister said that calls are increasing across the board and funds are finally available to add staff…
A word from Director Schlottach
Gasconade County E-911 has come a long way since it’s beginning in 1995. Having the capability to locate a 911 call on a digital map from a cellular telephone wasn’t even thought of. In it’s early stages, Gasconade County’s 911 Dispatchers used a typewriter to log information received over the telephone and radio. Now we use a complex C.A.D system that does some of the work for us. Our call volume has also risen over the years from under 50 per month to an average of 500 per month. 69% of these calls are now made from Cellular phones…
OCONOMOWOC — The Common Council is reviewing requests for proposal for an independent study on dispatch services in the city to see what the facts are for keeping local dispatch or switching to Waukesha County Communications.
This is the third time the hot topic issue has been brought in the last three years — with the council voting the two previous times to keep dispatch services within the city.
The independent study would be based in facts, removing the emotional aspect from the heated topic…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
