Dearborn Heights city council votes to keep dispatch in city (MI)

Dearborn Heights city council votes to keep dispatch in city (MI)

The Dearborn Heights city council voted May 11 to keep the city’s emergency dispatch center, instead of joining Dearborn’s joint dispatch center, and to seek bids for equipment and upgrades.

Councilmembers Dave Abdallah, Zouher Abdel-Hak, Mo Baydoun, Denise Malinowski-Maxwell, Ray Muscat and Tom Wencel voted in favor of keeping dispatch in-house, while Councilman Robert Constan cast the sole opposing vote…

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Research shows opportunities to improve the accuracy of dispatching pre-hospital critical care

Research shows opportunities to improve the accuracy of dispatching pre-hospital critical care

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Credit: Unsplash/CC0 Public Domain

 

In a retrospective study of trauma patients over 65 years of age attended by KSS, it was found that, although a number of these patients had sustained a minor injury through seemingly innocuous mechanisms, a high proportion of this group required advanced clinical interventions and subsequent tertiary level care at a major trauma center.

The study also identified that dispatch time to these patients was typically longer, in particular in instances when KSS’s critical care was requested by an ambulance crew already in attendance…

Durham opens investigation into why 911 call center went understaffed during weekend (NC)

Durham opens investigation into why 911 call center went understaffed during weekend (NC)

DURHAM, N.C. (WTVD) — It would seem Kadijia Smith would be the ideal fit for 911 operator in her hometown.The Durham native and NC Central University graduate with a degree in criminal justice said she hasn’t heard anything back from the multiple jobs she’s applied to within the city. Smith said she’s been applying for months now.

“We cannot get into the door,” Smith said. “We’re not getting the call backs we need, we’re not even getting the interview option.”Kadijia’s service might have helped Saturday night in the Durham Emergency Communications Center, where there was nobody working because of “unplanned absences,” according to the city of Durham…

911 nightmare: Failure to dispatch leads to lawsuit after 6 killed by washed away bridge in Indiana

911 nightmare: Failure to dispatch leads to lawsuit after 6 killed by washed away bridge in Indiana

When you have an emergency, the first thing most of us think to do is call 911. But what happens when the people taking your call don’t send help?

Last year six people died, when flooding washed away the Sanes bridge in the small town of Laurel, Indiana. Two of the victims were Josh Mosier’s little girls.

“That’s the reoccurring nightmare, is seeing that and hearing them scream. And it’s like I’m behind a wall and I can’t get to them,” Mosier said.

Mosier was driving into work on that rainy morning, March 20, 2020, when he got a terrifying call…

Carteret County needs 911 telecommunicators immediately (NC)

CARTERET COUNTY, N.C. (WITN) – Carteret County has a hard time hiring employees in various businesses and is concerned about having enough workers to service the influx of people expected during the upcoming summer season.

But now, the lack of applicants for county positions is becoming a public safety issue as Emergency Medical Services leaders say 911 operators are stretched too thin, with no room for employees even to take vacation time.

Those 911 operators are the first line of help when you’re in a crisis.

Most people automatically pick up the phone and call 911, the very operator who answers links you to the fire department, police, or EMS… READ MORE

urvey Finds Americans Are Concerned About Mental Health and Want Public Safety Agencies to Improve Response to Mental Health Crises (MA)

urvey Finds Americans Are Concerned About Mental Health and Want Public Safety Agencies to Improve Response to Mental Health Crises (MA)

FRAMINGHAM, Mass.–(BUSINESS WIRE)–Rave Mobile Safety (Rave), the critical communication and collaboration platform customers count on when it matters most, today released its 2021 Mental Health and Emergency Response Survey results. The findings show that Americans are concerned about mental health generally and want to see first responders, including 9-1-1 call takers, police, EMS and fire fighters, improve emergency response involving mental health crises.

To understand if Americans believe mental health is a pervasive issue and how first responders should respond to emergencies involving mental health, Rave Mobile Safety partnered with independent research firm Researchscape to survey more than 1,000 American adults nationally in April 2021…