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Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on April 8, 2021, for two American National Standards (ANS). Public Safety Telecommunicator Critical Incident Stress Debriefing (CISD) Program is a revision of a current standard and Alarm Monitoring Company to Emergency Communications Center (ECC) Computer Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP) is a newly created standard.

The revision process occurs every five years for all American National Standards. This ensures that all standards are up to date with current trends in operations, training and technology…