by ECC Editor | Jun 12, 2021 | Comm Center News
Equipped with not much more than a flashlight and radio, a young security officer named Tim Clarke patrolled the campus of Mount St. Mary’s University 30-some years ago.
He worked the midnight shift when he wasn’t attending classes at Frederick Community College, fresh out of Catoctin High School.
Three decades later, Clarke retired from the Frederick County Sheriff’s Office as a major with more than 35 years of law enforcement experience behind him… READ MORE
by AllThingsECC.com | Jun 12, 2021 | Comm Center News
CHARLES TOWN — Delaney Hannah, 12, of Charles Town, did not expect to find her great-aunt having a diabetic emergency when she arrived home from school on April 15, but that is exactly what she found. Familiar with the symptoms her aunt was experiencing, Delaney called 911 emergency and was connected with Mallory Spinks at the call center.
Spinks, a dispatcher trainee at the time, was working with a trainer, according to Lori Brown, EMD coordinator at the 911 Center. Brown explained that Spinks had been on the floor for about two weeks and was working with a fully certified training officer…
by AllThingsECC.com | Jun 12, 2021 | Comm Center News
CROSS — In the past decade, an average of 17 people a day have moved into Berkeley County.
The population has exploded by more than 30 percent, from 179,400 in 2010 to 241,300 over the past 10 years.
It’s stretched the county’s resources, infrastructure, schools and government services to its limits.
Nowhere has that burden been felt more than with emergency services, especially in law enforcement, where the number of 911 calls has more than doubled in the past decade…
by ECC Editor | Jun 12, 2021 | Comm Center News
NASHVILLE, Tenn. (WKRN) — The sound of gunfire outside of Bar Louie in the Gulch sent customers running and desperately calling for help. However, witnesses tell News 2 they had trouble getting connected to 911 dispatchers.
“It wouldn’t go through,” said Tim Davis, who was at the restaurant when the shooting occurred. “We had bars. We had Wi-Fi. All of that.”
News 2 inquired and found out a surge in 911 calls forced dispatch phone lines to back up… READ MORE
by AllThingsECC.com | Jun 12, 2021 | Comm Center News, Jobs
LAREDO, TX. (KGNS) -They are the first to answer the call for help during an emergency situation and the police department is searching for others to be a part of their team!
The Laredo Police Department is encouraging job seekers looking to make a difference to apply as a 911 communication tech.
The City of Laredo 911 is looking for people to be the call to action in connecting those in need of first responders.
Responsibilities include operating and monitoring radio dispatch and telephone systems using multi-channels and frequencies in a public safety communication center…
by AllThingsECC.com | Jun 12, 2021 | Comm Center News
GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) — Central Dispatchers in Grand Traverse County said they are getting double the normal amount of misdials to 911.
Grand Traverse Central Dispatch posted about the rising concern on its Facebook page Thursday.
We’re averaging fifty 9-1-1 misdials and hang ups a day! That’s DOUBLE the normal average. Take a moment to learn the emergency features of your phone, and keep in mind that it may take a second to hear the ring on your end, but once you hit send on the numbers 9-1-1, you can’t stop the transmission.
Fifty misdials a day quickly adds up to more than 18,000 calls per year…
