Council hears presentation on 9-1-1 funding, honors local hero (TX)

The Harker Heights City Council on Tuesday heard a presentation by Jim Reed, executive director of the Central Texas Council of Governments, concerning the funding of the 9-1-1 program for Bell County.

The Texas Health and Safety Code was amended to establish ment of Regional Emergency Communications Districts (ECDs). The council approved CTCOG to create an ECD where the maximum of 50 cents charged citizens for 9-1-1 services would be forwarded in their entirety back to CTCOG… READ MORE

Firefighters join Lawton dispatch due to staff shortages (OK)

Firefighters join Lawton dispatch due to staff shortages (OK)

LAWTON, Okla. (KSWO) – City of Lawton officials said some firefighters and city workers will fill staff vacancies at the Emergency Communications Center.

The firefighters and other staff members who are familiar with the inner workings of the center have been answering calls since earlier this month.

But they said no fire stations or trucks have had to stand down because of this extra help…

County dispatch center back up and running after sprinkler incident (KS)

The Ellis County Dispatch Center is back up a running after flooding from a sprinkler head activation caused significant damage to equipment.

On Monday, Aug. 2 at about 5 p.m. workers soldering on the dispatch center’s HVAC accidentally set off a fire suppression system sprinkler, spraying water on dispatch equipment and flooding a portion of rooms housing equipment belonging to the county, the City of Hays and Nex-Tech.

Ellis County Administrator Darin Myers said staff was quickly able to roll the phone calls over to the Hays Fire Department and 911 phone calls were transferred to the Pratt County…

Powhatan County Leading in Public Safety Communications Innovation among Rural 911 Centers County’s modernization initiative enables it to provide next generation 911 services to citizens (VA)

Powhatan County today announced a number of next-generation 911 (NG911) enhancements to their 911 Center (known as a Public Safety Answering Point (PSAP)), https://newsroom.motorolasolutions.com/news/powhatan-county-leading-in-public-safety-communications-innovation-among-rural-911-centers-countys-modernization-initiative-enables-it-to-provide-next-generation-911-services-to-citizens.htmwhich will enable dispatchers to better assist those in need of help. The Powhatan County PSAP is the first Motorola Solutions customer in North America to integrate a program called ASAP-to-PSAP (ASAPⓇ), which increases the accuracy and efficiency of notifications from alarm companies. It is also the first Motorola Solutions customer in the Commonwealth of Virginia to integrate its Spillman FlexⓇ CAD (computer-aided dispatch) system into APCO IntelliComm™ software, a solution that provides structured questions, answers and processes to dispatchers managing 9-1-1 calls… READ MORE

Letter: Police officers see no merit in regional 911 system (MA)

Letter: Police officers see no merit in regional 911 system (MA)

Photo by Orin Zebest via Flickr

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The members of the Ipswich Police Association respectfully offer our views, and objections to the proposed closing of the Ipswich Emergency Communications Center and subsequent transition of emergency communication services to the North Shore Regional 911 Center in Middleton.

These views, are based on over the 20 years of experience we have in working with these dedicated, long-serving professionals, who along with the members of the Ipswich Fire Department and locally based Action Ambulance Paramedics, Animal Control, Harbors and our Shellfish Constables, continually deliver the entirety of police, fire, medical emergency and public safety responses, that our community has come to expect…

FirstNet Authority seeks input on potential solutions to off-network challenges

FirstNet Authority officials released a request for information (RFI) seeking input about direct-mode and other technological solutions to address the issue of providing broadband communications support “off-network”—when first responders are in a location not supported by FirstNet’s terrestrial macro LTE system.

“We’re looking beyond the horizon—how does this look going forward?—and pulling that into the nationwide public-safety broadband network for that device-to-device connectivity,” FirstNet Authority Chief Technology Officer (CTO) Jeff Bratcher said during an interview with IWCE’s Urgent Communications