Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls consist of medical assistance needed, vehicular incidents, dangerous situations and the list goes on.
These calls require expeditious but concise data entry such as name, location, nature of the call, assessment of the situation and what emergency response services may be needed as directed by professional and dedicated 911 telecommunicators.
As noted in a news story published in this newspaper in early August, the 911 center has several vacant positions. However, the center consoles are always fully staffed, as 911 management has rearranged shifts to ensure full coverage as has been done for more than two years…
Anyone in need of services from Beaumont Police or Beaumont fire dispatch can always text 911 for emergencies or call (409) 838-6371, Beaumont Police said.
The Nederland Police Department took to Facebook Tuesday night saying, there’s a regionwide issue with the 911 phones lines. The South East Texas Regional Planning Commission is working on restoration efforts, according to the post…
The response time of emergency services in Burns Lake and the surrounding community has been a long-standing issue, and it came to ahead on July 14, 2021 around 8:50 p.m. when three teens were involved in a single vehicle rollover on Eakin Settlement Road in the Southside.
Southside resident Miranda Morgan, whose son was involved in the accident, outlined the issues that were faced following the accident in regards to contacting emergency services in a Facebook post.
Lakes District News spoke to Morgan about the incident, who said that when 9-1-1 was called, there was initially no answer. “My son ran home, and grabbed a truck from the house and picked up the boy that was ejected from the vehicle during the roll over, who was unconscious at the time. They immediately started calling all of us — the parents of the kids involved,” she said. “They did reach one of the other mothers who went to our home. The kids had been trying to call 9-1-1 from the landline and no answer…
On a typical day, Chesterfield County Emergency Communications Center Director Tommy Tucker said that staff could manage roughly 500 calls for assistance from first responders. However, on days where there is severe weather, he said that number can double or even triple…
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“First responders from other states headed to New York and Washington, D.C. While their assistance was welcomed, their presence further complicated the communications conundrum.”
On the morning of Sept. 11, 2001, Chief Chuck Dowd pulled up to the security gate at the New York City 9-1-1 Center where he was commanding officer of the New York Police Department’s communications division. An officer told him that a small plane had just hit one of the World Trade Center buildings. While the news concerned him, he had no idea what he was about to walk into.
“I went into the 9-1-1 Center and the place was a madhouse,” Dowd said. “As you can imagine, the calls were coming in from everywhere and they were horrific. Our folks were talking to people in the buildings who they knew were not going to get out alive. It was a terrible time.”
New York State lawmakers passed a bill that would designate as first responders the emergency operators and dispatchers within police, fire, and emergency services departments.
The designation would make the dispatchers and operators eligible for the same protections, benefits, and training opportunities afforded to other first responders but would have no fiscal impact on taxpayers, such as enabling the dispatchers and operators to receive key benefits to mitigate the stress and trauma often incurred through the rigorous demands of their jobs, proponents say… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
