‘I can see his head’: Ohio family welcomes newborn with the help of dispatchers

‘I can see his head’: Ohio family welcomes newborn with the help of dispatchers

GEAUGA COUNTY, Ohio (WJW) – Geauga County has a very new resident… a baby boy just about 1-day old Wednesday.

The baby was delivered with the help of two public safety dispatchers.

Sara Newpher and Jimmy Dhayer took a call from a family in Bainbridge Township early Tuesday morning.

“My wife is giving birth in our room,” the dad told dispatchers.

“This is our third baby – coming very fast.”

The mother was in active labor with contractions just one minute apart at the time of the call…

Ontario County task force explores 911 communications center’s future (NY)

Ontario County task force explores 911 communications center’s future (NY)

The future status of the 911 emergency communications division is somewhat of a side issue in the recently approved county investigation into allegations of wrongdoing in the Ontario County Sheriff’s Office.

DeBolt

Now, the communications division is part of the Sheriff’s Office, and it’s a busy place. In 2020, the 911 center answered 13,039 emergency medical calls and 4,105 fire calls, according to the Sheriff’s Office’s recently released annual report.

The Ontario County Board of Supervisors earlier in the month voted to create a task force to see if that department should stand alone, work independently from the Sheriff’s Office in some other way or keep the status quo…

9-1-1 Telecommunicator Brooke Brady Named Whitfield Employee Of The Month (TN)

Being a 9-1-1 telecommunicator means having the potential to save a life every day.

Such was the case recently for Brooke Brady, an advanced telecommunicator for Whitfield 9-1-1.

After receiving a call about a three-week-old baby who was not breathing, Ms. Brady talked the parents through CPR over the phone and got the child breathing again before EMS and Whitfield County Fire Department personnel arrived on the scene… READ MORE

Public Safety Advocate: IWCE 2021 Live in Las Vegas

Since we will be attending IWCE 2021 in Las Vegas all of next week, there will not be time to publish a September 30 issue. The Advocate will return the following week with a lot of news and information from the show—Next week, what happens at IWCE in Vegas won’t stay in Vegas!

The wireless community is cautiously returning to live events. APCO was held live in San Antonio and, according to reports, it was well-attended. However, the IACP yearly event that was to be held in person in New Orleans had to be canceled for two reasons. The first was that the Covid-19 epidemic is still not under control in New Orleans. The second reason was that while the convention could probably have been held with safety measures in place, hurricane Ida had other ideas and came ashore a few days before the conference was to start…

Belleville police department hires civilian dispatchers (NJ)

For the first time in two decades, on September 14, 2021 the Belleville Police Department has hired civilian dispatchers to assist officers at the Chief Mark Minichini Communications Center.

With the emergency line previously staffed by police officers, civilian dispatchers are considered a key part of creating a smoother communication center.  Hiring civilian dispatchers allows police officers to be on the streets while professional dispatchers answer calls, according to Police Chief Mark Minichini.

“Adding civilian dispatchers relieves us as a department and allows us to become more effective and efficient,” said Minichini, “Now our officers can be out in the community where they are needed, so this is a win-win. I am grateful to the mayor and council for supporting this initiative.” … READ MORE

Program unites frequent 911 callers with Aurora Fire resources to relieve strained system (CO)

Program unites frequent 911 callers with Aurora Fire resources to relieve strained system (CO)

AURORA | Aurora firefighters are working to deter a select number of people from repeatedly calling 911 for non-emergency issues, a practice that regular clogs dispatch channels and siphons resources from others in need.

Aurora Fire Rescue Lt. Paramedic briefed city council members last week on the status of the city’s relatively nascent 911 high-utilizer program, which unites several city entities in an effort to steer people away from calling 911 on a daily or weekly basis and instead admit them to long-term treatment or care.

Started in 2018, Hardi and a small team from Aurora Fire are currently managing 78 patients who consistently call emergency phone lines for help, with hundreds of other referrals in the pipeline, according to city documents…