NYC Tried To Remove NYPD From 911 Mental Health Emergencies—But It’s Had Little Success

NYC Tried To Remove NYPD From 911 Mental Health Emergencies—But It’s Had Little Success

After launching in parts of Harlem this summer, New York City is planning to expand a pilot program that enables 911 to dispatch teams that are led by social workers to mental health calls instead of the NYPD. The B-HEARD program will cover all of Harlem by early November before expanding into the Bronx.

But new data released Friday suggests that even as the program’s reach grows, 911 operators still send the overwhelming majority of mental health calls — about three of every four — to police teams. It’s a protocol that New Yorkers with mental illness, their family members and mental health advocates have fought to change in recent years…

CISA Video Addresses P25 Funding Issues and the Future of the P25 Standard

CISA Video Addresses P25 Funding Issues and the Future of the P25 Standard

For agencies considering the transition to P25, the video offers insights and advice from public safety officials with firsthand experience. 

The Project 25 (P25) standard for public safety land mobile radio (LMR) enables responders from different disciplines and jurisdictions to communicate seamlessly during joint operations regardless of the manufacturer of their equipment.

This capability is fundamental for saving lives and property, and agencies nationwide recognize its importance. Two issues, however, often make agencies hesitate to adopt P25 technology. First is the perceived high cost of P25 equipment and its implementation; second is the advent of long-term evolution (LTE) broadband technologies in public safety…

Central SD Communications Center at Pierre getting new equipment thanks to one-time dollars from the state (SD)

Central SD Communications Center at Pierre getting new equipment thanks to one-time dollars from the state (SD)

The Central South Dakota Communications Center in Pierre is receiving new equipment thanks to some one-time funding from the State of South Dakota.

The 911 Coordination Board, administered by the South Dakota Department of Public Safety, has awarded the public safety dispatch center $108,388 to purchase new radios and computers, creating two additional work stations.

According to Cindy Gross, Communications Center Manager, they serve as the backup answering point for other dispatch and state radio centers. She says the additional work stations give them the ability to dedicate technology and staff to handle traffic when one of the other communications centers across the state needs an assist. Additionally, Gross says, if there was a large emergency within its service territory, the additional consoles could be dedicated specifically to that incident…

Former 911 dispatch employees file lawsuit against Lehigh County and 7 other defendants, allege outright incompetence, potentially fatal consequences (PA)

Former 911 dispatch employees file lawsuit against Lehigh County and 7 other defendants, allege outright incompetence, potentially fatal consequences (PA)

ALLENTOWN, Pa. – Serious allegations contained in a new federal lawsuit paint Lehigh County’s 911 Center as a place where discrimination, negligence, and outright incompetence run rampant.

One especially startling claim in the lawsuit is that one dispatcher’s negligence and racism possibly resulted in two people dying in a house fire.

One of the most serious claims in the more than 70-page lawsuit concerns a 911 dispatcher and a Spanish-speaking man who called 911 from inside a burning home on North Fair Street in Allentown in July of 2020. The dispatcher allegedly told the man who was making the 911 call to speak English and hung up. The man who was inside the burning home and a 14-year-old boy died in the fire…

Henry County is hiring, and the need is dire (VA)

Henry County held a job fair at the Jack Dalton Park at the back of the Henry County Administration building during the day on Tuesday, and by the end of the 4-hour session, there was some optimism among government officials looking to fill a number of positions.

“I think we will probably end up with a new hire or two after today,” said Henry County Sheriff Lane Perry as he helped collapse a canopy among a display of police and rescue vehicles… READ MORE

Newly-Retired Jenks 911 Dispatcher Honored For 46 Years Of Service (OK)

JENKS, Oklahoma – The City of Jenks is honoring a newly-retired city employee for 46 years of service.

“Therefore I, Cory Box, Mayor of Jenks do hereby proclaim October 16th in the City of Jenks as ‘James Bruce Parker’ day,” Box said.

News On 6 first shared about Bruce Parker last week.

He was hired as a 911 dispatcher in 1975, a year after graduating high school. Parker retired Sunday, making him the longest serving dispatcher in the city’s history… READ MORE