City of Trenton Approves Critical $10 Million Emergency Radio System Overhaul (NJ

City of Trenton Approves Critical $10 Million Emergency Radio System Overhaul (NJ

November 15, 2021

TRENTON, NJ (MERCER)–During a special meeting at noon today, Trenton City Council approved a proposal to move Trenton radio operations to N.J. State Police frequencies and provide $10.1 million to upgrade the City’s entire emergency radio system with state-of-the-art equipment, Mayor W. Reed Gusciora announced.

The proposal gives Trenton police, fire, public works, and water utility personnel access to superior state radio frequencies and new equipment compatible with that system, including a complete retrofit of the TPD emergency radio room. The City’s 911 phone system – which is outdated and at risk of malfunction – will also be replaced well in advance of related statewide public safety mandates in the next few years…

Watertown Regional 911 Center Receives Approval from City Council on Grant County (SD)

Tonight the City Council approved a Non-Emergency Police/Fire/Medical dispatch contract for Grant County and the city of Milbank in the amount of $24,000.  The one-year contract with begin on January 1st.

To learn more about the Watertown Regional 911 Center KXLG sat down with Troy VanDusen, the Communication Manager… [AUDIO]

In 2020, the Watertown 911 center answered 69,802 calls. Of these, 13,061 were 911 calls.

According to the statistical report compiled by the WPD, in 2020 there were 764 emergency 911 calls in Clark County, 7510 calls in Codington County, 1028 calls in Day County, 1056 calls in Deuel County, 1,211 calls in Hamlin County and 1,118 calls in Grant County…

Arapahoe Sheriff’s Dispatch Automation Set To Begin (CO)

Arapahoe Sheriff’s Dispatch Automation Set To Begin (CO)

ARAPAHOE COUNTY, CO — Arapahoe County residents who call the non-emergency sheriff’s number will hear a new automated attendant beginning at 7 a.m. Wednesday.

The sheriff’s non-emergency number, 303-795-4711, will offer an ‘auto attendant,’ which will route calls to the correct department, the Arapahoe County Sheriff’s Office said.

Cathy Raley, communications manager with the sheriff’s office, said the automated system will improve efficiency…

911 staffing and radio system upgrade making progress (MI)

Newly hired 911 director Bob Swick told his advisory board this week that Central Dispatch is close to filling all positions.

After years of struggling to find and keep staff members, two interviewed candidates have been sent for physicals, Swick said. Additional interviews are expected to fill the 11th and final dispatch position.

One of two shift managers positions was filled, effective Nov. 8. Debbie Spencer was a dispatcher and supervisor for 28 years in Kalamazoo until that county consolidated its dispatch centers amid controversy. Spencer was one of five finalists for the director’s position…

$16 million hardened building proposed to keep emergency services running in major disaster (Canada)

$16 million hardened building proposed to keep emergency services running in major disaster (Canada)

A $16-million disaster-resistant building is being proposed to house and keep intact Greater Victoria’s public-safety infrastructure. The facility would help first-responders to continue operating with minimal interruption during a major emergency.

The board behind the region’s emergency communications system is asking its shareholders to support and help fund the plan.

The Capital Region Emergency Service Telecommunications (CREST) system’s board has already approved entering into an agreement to buy a $1.8-million plot of land in Langford and is seeking approval from its 20 shareholders, which include the region’s municipalities, emergency services and the province to go ahead with design and building…

Murfreesboro Cross-Trains Emergency Dispatchers to Handle Medical Related 911 Calls for Help (TN)

Murfreesboro Cross-Trains Emergency Dispatchers to Handle Medical Related 911 Calls for Help (TN)

Murfreesboro Emergency Communications Center (ECC) has cross-trained and certified 9-1-1 operators in Emergency Medical Dispatch (EMD). Dispatchers can now provide lifesaving and safety instructions to callers and patients before medical help arrives on the scene, including Telecommunicator CPR (T-CPR).

The 9-1-1 medical call for help is answered and processed within Murfreesboro’s ECC. Dispatchers share the information with Rutherford County Emergency Medical Services dispatchers and Murfreesboro Fire Rescue medical responders through an enhanced computer-aided dispatch interface between the city and county.  The process saves valued time during life-threatening emergencies…