ARAPAHOE COUNTY, CO — Arapahoe County residents who call the non-emergency sheriff’s number will hear a new automated attendant beginning at 7 a.m. Wednesday.
The sheriff’s non-emergency number, 303-795-4711, will offer an ‘auto attendant,’ which will route calls to the correct department, the Arapahoe County Sheriff’s Office said.
Cathy Raley, communications manager with the sheriff’s office, said the automated system will improve efficiency…
Newly hired 911 director Bob Swick told his advisory board this week that Central Dispatch is close to filling all positions.
After years of struggling to find and keep staff members, two interviewed candidates have been sent for physicals, Swick said. Additional interviews are expected to fill the 11th and final dispatch position.
One of two shift managers positions was filled, effective Nov. 8. Debbie Spencer was a dispatcher and supervisor for 28 years in Kalamazoo until that county consolidated its dispatch centers amid controversy. Spencer was one of five finalists for the director’s position…
A $16-million disaster-resistant building is being proposed to house and keep intact Greater Victoria’s public-safety infrastructure. The facility would help first-responders to continue operating with minimal interruption during a major emergency.
The board behind the region’s emergency communications system is asking its shareholders to support and help fund the plan.
The Capital Region Emergency Service Telecommunications (CREST) system’s board has already approved entering into an agreement to buy a $1.8-million plot of land in Langford and is seeking approval from its 20 shareholders, which include the region’s municipalities, emergency services and the province to go ahead with design and building…
Murfreesboro Emergency Communications Center (ECC) has cross-trained and certified 9-1-1 operators in Emergency Medical Dispatch (EMD). Dispatchers can now provide lifesaving and safety instructions to callers and patients before medical help arrives on the scene, including Telecommunicator CPR (T-CPR).
The 9-1-1 medical call for help is answered and processed within Murfreesboro’s ECC. Dispatchers share the information with Rutherford County Emergency Medical Services dispatchers and Murfreesboro Fire Rescue medical responders through an enhanced computer-aided dispatch interface between the city and county. The process saves valued time during life-threatening emergencies…
As the westernmost point and Territory of the United States, Guam’s unofficial motto is “Where America’s Day Begins.” It will also be where the first 9-1-1 calls on a calendar day will be dispatched using Caliber’s Computer-Aided Dispatch solutions.
After a thorough evaluation process, the Guam Fire Department (GFD) announced the award and notice to proceed with Tyto Government Solutions (Tyto) to upgrade from the existing obsolete E9-1-1 system and deliver Next Generation 9-1-1 (NG9-1-1) equipment, technology, and services. The NG9-1-1 system will give emergency call takers and first responders an accurate and comprehensive view of incidents, improved caller location, enhanced mapping, decision support tools, and more. Among the project’s various components, Caliber Public Safety, a Tyto GSI partner, will deliver the Computer-Aided Dispatch (CAD) and Mobile solutions, including PocketRescue™ – a smartphone application enabling access to mission-critical information… READ MORE
TEHAMA COUNTY, Calif. – The Tehama County Sheriff’s Office dispatch center can once again handle calls 24 hours seven days a week, but it doesn’t come without a workaround.
As of Nov. 12, the department only has six dispatchers, according to Zachary Backus, the president of the Tehama Deputy Sheriff’s Association.
Four of those six are fully trained including a Deputy Coroner who is temporarily filling in. The other two dispatchers are still being trained.
Dispatchers there are expected to work 12-hour shifts each. And that’s because they handle a variety of calls including fire, medical, and crime…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
