Robertson 911 Dispatcher Brittney Bennett Dies Unexpectedly (TN)

Robertson 911 Dispatcher Brittney Bennett Dies Unexpectedly (TN)

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ADAMS TENNESSEE: (Smokey Barn News) – An integral part of the Robertson County 911 dispatch center, who will be remembered for her sweet loving spirit, Brittney Bennett, 30 of Adams Tennessee, has died unexpectedly.

Brittney’s passing caught everyone by surprise. Even those close to her were caught completely off guard. The news of her passing moved quickly across the internet with an outpouring of grief coupled with stories of her kind-hearted nature that will likely linger in the hearts and minds of her family and friends for years to come… READ MORE

Seattle Fire Department Launches Corti Triage, Saving Lives with an Improved Double-Digit …

Danish AI platform helps save lives by assisting 911 dispatchers in assessing emergency calls

SEATTLE, November 18, 2021–(BUSINESS WIRE)–The Seattle Fire Department (SFD), in partnership with Corti.ai, a leading AI software company, has implemented Corti Triage to assist 911 dispatchers in assessing emergency calls and saving more lives. SFD says that Corti’s Triage platform enables it to create, manage and optimize protocols that call-takers follow in real-time, optimizing workflow by an improved double-digit rate to successfully increase its PSAP call processing time.

“Every facet of operations in the PSAP environment is critical, but call center triage is where it all begins. Unfortunately, understaffing has been a chronic issue for emergency medical services around the country for years, and the pandemic has only exacerbated the problem with high call volumes,” says Andreas Cleve, CEO & co-founder of Corti…

POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE (CA)

Published: 11/17/2021

POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE

RIVERSIDE, CA – The Riverside Police Department is proud to unveil its new and improved mobile application called “Atlas One.”  The app is available in the Apple and Android app stores by searching for “Atlas One,” and is a free download to the public.

Atlas One will allow us to continue sharing important alerts regarding traffic collision road closures, at-risk missing persons, and significant police activity we want our community to be aware of.  It will provide residents and business owners with one-stop-shop access to important resources, and even allow people to submit tips to help solve crimes and address various livability issues within their neighborhood…

Emergency center using TikTok to recruit, relieve (KS)

“‘Why Tiktok?’” you may ask.

The director of the Lyon County Emergency Communications Center answered that question and others Monday, following up on a Facebook invitation to check the center’s new social media outreach.

Roxanne VanGundy explained in a new Facebook post that the Lyon County 911 TikTok feed provides education about the service “to attract new applicants,” especially to “new demographics.”

“Make no mistake, dispatchers are not creating TikToks while they are supposed to be answering your call,” the post said… READ MORE

Yellowknife proposes emergency medical dispatch software for second year in a row (Canada)

For the second year in a row, city staff are proposing spending about $50,000 on emergency medical dispatch software in the City of Yellowknife draft budget. 

The 57-page document, released last week, sets aside $53,000 for the dispatch software “to ensure a consistently high quality of service to everyone.”

The software is designed to provide a live-directed guide to navigate various types of medical emergencies and direct the caller in real time. The software would replace the current process of referencing a paper-based binder to determine the appropriate emergency response, or dispatchers operating from memory… READ MORE 

FirstNet Authority board renames committees, fills key roles

A FirstNet Authority board featuring seven new members conducted its first meeting today and immediately implemented some changes, including renaming three of the four board committees in an effort to better describe their evolving roles in the organization.

New FirstNet Authority Chair Steve Benjamin—the mayor of Columbia, S.C., who was appointed to lead the board last month—described the opportunity to serve on the FirstNet Authority board as a “sacred trust,” expressing enthusiasm about working with other board members and the organization’s staff to oversee the nationwide public-safety broadband network (NPSBN). This sentiment echoed by other new board members during the meeting, which was webcast…