Edmonton Police Service (EPS) says about 46.8 per cent of calls received by its emergency communications and operations management branch (ECOMB) between Jan. 1 and Sept. 1 were not transferred to police, fire or EMS because they were not emergency calls.
The Town of Boone and Watauga County are among grant recipients recently announced by the N.C. Department of Information Technology.
The N.C. 911 Board has approved $8.45 million in grants to 12 local public safety answering points and $6 million for three statewide projects. The grants will fund improvements to 911 PSAPs, radio-and-dispatch equipment upgrades and creation of new PSAPs.
Locally, Boone Police Department will receive $252,565.43 and Watauga County will receive $154,130.86. Will Holt, Watauga County Emergency Services Director, tells WataugaOnline.com that the grants will be used in upgrading dispatch consoles in the communications center to the latest hardware. He adds that Boone is also doing a similar project… READ MORE
Every second counts in an emergency.
But with nearly 20 resignations dwindling the number of Erie County’s 911 dispatchers since January, emergency response times could be markedly slower, according to the Erie County Department of Public Safety.
A higher salary could change that.
On Nov. 16, Erie County Council unanimously approved a roughly $4,500 pay raise for the county’s 911 telecommunicators, an attempt to boost the recruitment and retention of those who public safety officials call the county’s “first” first responders…
Emergency call centers across the nation are “doing a good job” upgrading to modern technology compatible with next-generation 911, but the core infrastructure backing those systems needs a boost, according to a recent analysis from the public-safety consulting firm Mission Critical Partners.
The company, which offers its customers vulnerability assessments as part of its general service offerings, last week released a qualitative analysis after completing more than 100 such assessments over the past two years. Analysts said that while agencies are implementing strategic plans that keep their systems up-to-date — such as call-handling and computer-aided dispatch platforms — the emergency services IP networks, commonly known as ESInets, and next-generation core services aren’t being upgraded as quickly…
METHUEN — Mayor Neil Perry and Chief Scott J. McNamara are pleased to announce that two new dispatchers graduated from the State 911 Department Public Safety Communications Academy and joined the Methuen Police Department.
Yenifer Cabreja and Larissa Alves both started in new roles with the Methuen Police Department this month after graduating from the academy run by the State 911 Department. Both dispatchers speak multiple languages…
Budgewoi is one of 200 new and enhanced Public Safety Network (PSN) radio sites, increasing mission-critical communications coverage for first responders.
Next to Australia’s triple zero emergency hotline, the PSN is the most critical communications network in NSW, providing infrastructure enabling emergency services to communicate over a single, encrypted integrated network.
Minister for Digital and Customer Service, Victor Dominello, said achieving the 200-site milestone meant the PSN would now provide coverage across an area greater than 342,000sq/km or 42 per cent of the State, and reach 96 per cent of the population…
