Dispatchers are looking to be considered first responders. (MA)
WORCESTER, Mass. – Ernest Patient is a dispatch supervisor in the Worcester Emergency Communications Department. He says every 9-1-1 call a dispatcher answers is different.
APD’s 911 communications remain operational despite second incident in 2 weeks (GA)
ATLANTA — The Atlanta Police Department’s E911 Communications Center suffered a power outage on Monday. While operations were uninterrupted throughout the outage, this is the second incident to occur at the center within just as many weeks.
Commanders moved operations to Fulton County’s center when the power outage struck the E911 Communications Center on Tuesday afternoon, the Atlanta Police Department said in a statement… READ MORE
NSW Ambulance upgrades P25 network, improves staff safety with GPS tracking (Australia)
The NSW Ambulance service has upgraded the Far West Project 25 ( P25) radio network with improved coverage and network performance for critical communication operations.
NSW Ambulance has more than 6000 staff, including paramedics, doctors, nurses and corporate personnel, who provide communities with emergency health care and support, clinical care, and rescue and retrieval services across the state. Each year, one in six people in the state receive care from NSW Ambulance, with a call for help every 26 seconds1. April 2021 marked 125 years of the operation for the NSW Ambulance service…
Hillsdale County Emergency Dispatch Needs $ 12 Million in Updates (MI)
HILLSDALE, Mich. – Hillsdale County emergency dispatch needs improvements, but officials say the fixes won’t come cheap.
The price tag? Potentially $ 12 million.
Emergency Management Director Doug Sanford said the current equipment works but is very old.
“Much of the equipment is fairly new, but the technology is old,” he said. “Not much has really changed in 50 years. That’s how far it goes back. “
This makes it difficult to communicate with agencies in neighboring counties…
DeKalb County Sheriff’s Office, first responders receive grant for new communications tower (AL)
DEKALB COUNTY, Ala. (WAFF) – After five decades, an outdated communications tower at the DeKalb Sheriff’s Office will soon be replaced thanks to half a million dollars in grant funding.
During emergencies, first responders and law enforcement are the first ones to respond and it all comes through a tower, which was aging and unreliable.
DeKalb County Sheriff Nick Welden told 48 News, it’s been a challenge at times.
“There have been times where parts of the system have gone down in the middle of the night, and we are only able to use a certain tower in the county, which will limit the capability of the town on different ends,” said Sheriff Welden… READ MORE
SIOUX COUNTY TELECOMMUNICATIONS OPERATOR RECIPIENT OF PRESTIGIOUS AWARD (IA)
Recently, Sioux County Telecommunications Operator (Dispatcher), Kevin Harskamp, was a recipient of the Iowa Emergency Medical Services (EMS) Association’s Dispatcher of the Year Award.
The award was a result of the nomination by members of the Sioux County EMS Association; the EMS association consists of members of 10 emergency response agencies in Sioux County.
The award recognized Harskamp and the work he does with receiving and dispatching medical 9-1-1 calls and the important role of emergency dispatchers in the EMS system… READ MORE
