Linda Pillow’s voice is low, calming, and steady. Many might call it “a voice in the dark.” And it’s a voice that very few people hope to hear.
“Nine-one-one. What is the location of your emergency?” asks Pillows.
After 15 years of such service to the community, she just retired from Bedford County 911 Dispatch.
She said she always had the “gift of gab.”
“I don’t think I’ve met anybody that I couldn’t talk to,” she said.
Growing up in Hickman County, Pillow’s father was an auxiliary officer, so she found herself always around officers and a dispatch — which was very small at the time… READ MORE
PUEBLO — For police officers, dispatchers are the first line of contact to the public in an emergency. However, the dispatch center at the Pueblo Police Department is feeling the impacts of the nationwide staff shortage.
“It’s a difficult job. Some people just can’t handle not just the stress, but the ability to multitask and the gravity of the position itself,” said Kim Jeffries, the Dispatch Manager.
On October 11, the dispatch center was only half-staffed with 12 employees, five of which we having to undergo over six weeks of training for the position. This data was presented to Pueblo City Council in a Work Session by the Chief of PPD…
COLUMBUS – Governor Mike DeWine Monday announced the creation of a new state office that will focus on the well-being of first responders.
The Office of First Responder Wellness, within the Department of Public Safety’s Office of Criminal Justice Services, will work to encourage self-care and mental wellness for Ohio’s first responder community, including law enforcement, fire, emergency medical services, dispatch, corrections, and Ohio-based military, according to a release from DeWine’s office…
WEST BLOOMFIELD TOWNSHIP, Mich. (WXYZ) — The West Bloomfield Township Police Department is the latest Oakland County city to get the Text-to-911 service.
The new system is part of the police department’s vision to make emergency services more accessible.
“Those who are not able to voice call 911, that will help them out a great deal,” West Bloomfield Township dispatch manager Keisha Williams said…
LOVINGTON — A fully consolidated emergency 911 center for Lea County appears on the horizon, looking at Jan. 10, 2022 for implementation.
All that’s left is for just about everybody else to approve it.
The board of county commissioners on Thursday gave unanimous nods individually to a total of eight resolutions aimed at expanding emergency dispatch for police, fire and EMS personnel through the Lea County Communication Authority…
Federal authorities have accused seven Philadelphia police dispatchers of filing fraudulent emergency pandemic unemployment claims that netted them a combined $73,000 in benefits before they were caught.
The dispatchers, all employed at the time they filed for benefits claiming they had lost their jobs, face charges of mail fraud and theft of public money outlined in separate indictments unsealed Monday.
Their scheme, according to investigators, began as early as May 2020 and ended in some cases as late as August of this year…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
