by AllThingsECC.com | Dec 2, 2021 | Comm Center News
DORCHESTER COUNTY, S.C. (WCSC) – Dorchester County public safety leaders are developing the county’s first strategic plan for public safety, and they’re using a survey to get feedback from the community.
The county wants to create a “collaborative vision for public safety” Dorchester Deputy County Administrator for Public Safety Mario Formisano said.
“We want to be less reactive and more proactive,” Formisano said.
An eight-to-12-minute survey is available now for Dorchester County community members. Formisano said part of the survey’s purpose is to gauge the community’s opinion on the quality of service they’re providing and their responsiveness to issues…
by AllThingsECC.com | Dec 2, 2021 | Comm Center News
Kittitas County residents will have an entirely new way to summon first responders beginning Wednesday.
KITTCOM is rolling out its text-to-911 service after months of preparations. The service will allow certain demographics, including the hearing impaired to make easier calls for emergency services throughout the county.
KITTCOM Director George Long said the technology behind the service has existed for some time, saying it was originally designed for people who found themselves in a situation where making a voice call could potentially put them in danger…
by AllThingsECC.com | Dec 2, 2021 | Comm Center News
The people who answer 911 calls in BC may disconnect if their callers wait on the line for an ambulance, according to new changes by the county’s largest 911 dispatcher.
Allowing 911 operators to hang up allows them to take more calls in total, including urgent police and fire calls, E-Comm said in a press release on Wednesday.
In the past, call takers had to wait on the line until their caller was connected to BCEHS, the police or fire service – a process that has contributed to complaints about delays in the past months..
by AllThingsECC.com | Dec 2, 2021 | Comm Center News
NEWTON COUNTY, Mo. (KY3) – Newton County Central Dispatch has announced that dispatchers are now accepting Text-to-911 cases.
Text-to-911 is a service that can be used in an emergency when making a call is not possible. It is meant to help if a caller is deaf or speech-impaired, in addition to situations when speaking out loud would put the caller in danger…
by AllThingsECC.com | Dec 2, 2021 | Comm Center News
This plaque hangs in the foyer of the Fairhaven Police Department, where all who enter can see the smiling face of Michael A. “Sully” Sullivan, and read his story and the reasons the dispatch center was named after him. Photo by Beth David.
By Beth David, Editor
By all accounts, and we do mean ALL, Michael A. “Sully” Sullivan would not shy away from the honor of having his name affixed in grand style to the Fairhaven Police Department dispatch center. On the contrary, he’d be absolutely thrilled, so said members of his family at an unveiling of the signs last Tuesday, 11/23/21. The center was officially dedicated on March 22, after a vote by the Fairhaven Select Board…
![Study: 911 system consolidation in Sebastian County feasible; cost savings possible (AR)]()
by AllThingsECC.com | Dec 2, 2021 | Comm Center News
Call volumes
The call center at the Sebastian County Sheriff’s Office received 13,070 emergency calls and 78,500 nonemergency/administrative calls in 2020, which comes to a total of 91,570 calls. The Fort Smith Police Department call center got 57,045 emergency calls and 150,960 nonemergency calls that same year while the Fort Smith EMS call center received 14,407 emergency calls and 49,928 nonemergency calls, resulting in totals of 208,005 and 64,335 respectively.
FORT SMITH — A full consolidation of the 911 system in Sebastian County was determined through a study to be both operationally and technologically feasible, with potential cost savings on the table…
