Grey County is renewing its contract with Owen Sound Police Services, which is its 911 public safety answering point, dispatching emergency responders.
The new contract includes a small share of the costs for equipping the OSPS service for coming changes to emergency call services. READ MORE
NEWTON COUNTY, Mo. (KY3) – Newton County Central Dispatch has announced that dispatchers are now accepting Text-to-911 cases.
Text-to-911 is a service that can be used in an emergency when making a call is not possible. It is meant to help if a caller is deaf or speech-impaired, in addition to situations when speaking out loud would put the caller in danger. …….READ MORE
Luzerne County 911 Executive Director Fred Rosencrans said low pay and competition are hampering his efforts to attract and retain crucial 911 telecommunicators.
Some employers in the area warehousing industry are now starting workers at $18 per hour for positions that have less stress and responsibility than a 911 telecommunicator job that requires handling of life-and-death calls and the swift and accurate dispatching of emergency responders, he said. READ MORE
T-Mobile (TMUS) – Get T-Mobile US, Inc. Report agreed to pay $19.5 million to settle a Federal Communications Commission complaint over a 12-hour nationwide outage that resulted in thousands of failed 911 calls.
The company must also put a compliance plan in place that contains new commitments by T-Mobile to improve the 911 outage notices given to call centers, or public safety answering points, the FCC said in a consent decree.
This includes providing call centers with information about the outages and follow-up notices within two hours of the initial outage notifications… READ MORE
A long-term process to replace the Columbia 9-1-1 Communication District’s 20-year old aging radio system is slowly proceeding. The system utilizes 12 land towers anchored in various points across Columbia County and two towers in Washington state. But over the years, the ability of the system to effectively support emergency communications between law enforcement, fire and ambulance first responders continues to deteriorate… READ MORE
The Perth East, West Perth, North Perth and St. Marys fire departments, which, together, roughly serve most of Perth County except Stratford – recently inked a five-year-agreement with Owen Sound police for emergency dispatch services through its emergency communications centre, which currently handles 911 calls in Grey-Bruce and dispatch duties for seven police and 27 fire agencies across Bruce, Grey and Huron counties…
