City Council to consider update to video surveillance system at Public Safety Building (MI)

City Council to consider update to video surveillance system at Public Safety Building (MI)

COLDWATER, MI (WTVB) – The Coldwater City Council will be asked by Public Safety Director Joe Scheid on Monday night to approve his request to update the current video surveillance system at the Coldwater Public Safety Building.

Scheid says there are four surveillance cameras in the building that were installed many years ago to allow the records clerks to see if there were any police officers available to take complaints, and they do not record.

He goes on to say in his letter to the Council that the current political climate has led to a rise in police stations and public safety employees being targeted during retaliatory violent acts…

EMS not considered ‘essential’ in SC, but proposed bill would change that

COLUMBIA, S.C. (WIS) – The pandemic has shown how critical emergency medical services are across the country.

But in South Carolina and most other states, EMS is not classified as an “essential service,” as law enforcement and fire services are.

While those services have been part of the US in some fashion since colonial times, EMS is much younger, established in many areas of the country in the 1970s, according to South Carolina EMS Association Advocacy and Legislative Chair Steven McDade… READ MORE

Lifelong Xenian Jacquelyn Foster Retires After 30 Years as 911 Dispatcher (OH)

Lifelong Xenian Jacquelyn Foster Retires After 30 Years as 911 Dispatcher (OH)

After serving her hometown for 30 years as a 911 Dispatcher, Jacquelyn Foster is retiring. Foster began her career as a 911 Dispatcher with Xenia Greene Central Communications in December 1991 and has since worked as the critical link between people in distress and the emergency services they need.

Foster Jackie 002

“Communications Operator Foster has been a great asset,” said Xenia Greene Central Communications Director Mindy Lane. “It has been a pleasure to work with Jackie and she will be greatly

Protecting 911 from unwanted robocalls

Protecting 911 from unwanted robocalls

emergency dispatcher (911.gov)

The Federal Communications Commission is looking for information on how to prevent unwanted robocalls from reaching public safety answering points (PSAPs).

FCC first adopted a PSAP Do-Not-Call registry in 2012 to address autodialer-initiated calls, which were tying up public safety lines, diverting critical responder resources from emergency services and impeding the public’s access to emergency lines..

As merger of St. Louis 911 systems stalls, staffing shortage, hold times continue, officials say (MO)

ST. LOUIS — St. Louis officials have run into delays implementing a plan to combine the city’s three separate 911 dispatch centers for police, firefighters and EMS, and in the meantime hold times in answering city 911 calls and serious short-staffing persist, officials told an aldermanic panel Thursday. 

Amid the delays, Daniel Isom, public safety director for Mayor Tishaura O. Jones’ administration, told the St. Louis aldermanic public safety committee on Thursday that 911 hold times remain well below national standards and understaffing has not significantly improved as more dispatchers leave even as no more hires start…

Lincoln’s 911 dispatch system getting an upgrade (NE)

Lincoln’s 911 dispatch system getting an upgrade (NE)

LINCOLN, Neb. (KOLN) – First responders in Lincoln are now using a new 911 computer dispatch system. We were able to get a firsthand look at the new software and how it’s helping everyone in the Capital City.

Since 1994, 911 dispatchers have used a computer dispatch system and before that everything was done on pen and paper. As of November 30, that dispatch system received a major upgrade.

A normal dispatch desk has eight monitors all controlled by the dispatcher. That hardware doesn’t look too different than before, it’s the internal software that does. LPD Captain Ben Kopsa, manager with the Lincoln Emergency Communications Center said that like anything else it was time for a change and the current software was a outdated…