Staff shortages force N.C. EMS agency to ask FEMA for ‘ambulance strike teams’

CHARLOTTE, N.C. — Mecklenburg EMS has requested “ambulance strike teams” as it faces a more transmissible COVID-19 variant, an ongoing staffing shortage and an increase in service calls.

As of Monday, 33 Medic employees are in isolation due to COVID-19, the agency’s Deputy Director Jon Studnek said during a virtual news conference Monday. On Dec. 21, Medic had just three employees in isolation, he said…

Omega to Echo: Kenosha Fire Department assigns levels to EMS calls (WI)

Omega. Alpha. Bravo. Charlie. Delta. Echo.

Kenosha Fire Department is now utilizing these codes to classify medical service calls as a safety initiative as emergency units are dispatched.

Division Chief of EMS Nicholas Eschmann said whenever someone calls 911 for emergency medical services a dispatcher asks them a series of questions to determine the severity of the situation.

The levels are designed to help curb the use of lights and sirens on lower-level calls…

New tool puts 911 on faster tracking (KS)

If you’re thinking about pulling a “Crank Yanker” trick on Lyon County 911 operators, think again.

The Lyon County Emergency Communications Center announced a new tool Sunday to track incoming calls. A Facebook statement said it can “possibly see your 911 call before it even rings into our center.“

The tool is from RapidSOS, a company based in New York. The LCECC says its mapping portal allows dispatchers to have “street view access to a majority of the Lyon County area.” … READ MORE

Marion County 911 experiences hourlong outage during New Year’s call frenzy (IN)

Marion County 911 experiences hourlong outage during New Year’s call frenzy (IN)

Marion County’s 911 center experienced an hourlong outage after the clock struck midnight on New Year’s Day, while hundreds of calls poured in reporting celebratory gunshots.

“I have never seen anything even close to what happened last night,” said Michael Hubbs, director of the Marion County 911 Center, which as of Saturday is housed within the new Metropolitan Emergency Services Agency.

From 12:02 to 12:03 a.m., his center received 206 calls. In the first five minutes, there were more than 500.

That’s when the dispatch system went down, and stayed down through the hour. By 1 a.m., it started to slowly come back; by 1:45 a.m., the center was fully functional…

Lincoln County Emergency Services Says Goodbye to One of Their Own (ME)

Lincoln County Communications Center Supervisor Mark Creamer always put family first. And his community was his family. That’s the consensus of the people who knew him and of the people who worked with him.

Creamer was diagnosed with multiple myeloma in June of 2021. He died at the Maine Medical Center in Portland on Dec. 22, at the age of 57. He was escorted back home on Dec. 23 by a procession that included the Lincoln County Sheriff’s Office, 15 fire departments, all four Lincoln County police departments, all four Lincoln County ambulance services, members of the community, his coworkers, his friends, and his family… READ MORE