by AllThingsECC.com | Jan 16, 2022 | Comm Center News
In the last three years, the Healdsburg Police Department Dispatch Center successfully answered at least 95% of its incoming calls within 15 seconds, according to a new dispatch center data report released last month.
In total, over the last few years, the dispatch center has answered an average of 2,700 911 calls per year.
“A 15-second answer time is the standard set by the Governor’s Office of Emergency Services, Public Safety Communications California 911 Emergency Communications Branch. Between Jan. 1, 2018 and Dec. 31, 2021, our center answers 95.33% of all 911 calls in less than 10 seconds, which is the lowest threshold that the system measures,” explained Healdsburg Police Chief Matt Jenkins…
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
Some rural communities are facing hour-long waits for ambulances as first-responder coverage becomes stretched across the province.
Last month, Alberta Municipalities, formerly known as the Alberta Urban Municipalities Association (AUMA), passed two resolutions relating to ambulance service in the province, as communities across Alberta struggle with ambulance services…
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
Guilford Metro 911 received its sixth re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Fire Dispatch.
“Maintaining this accreditation is a priority for us at Guilford Metro 911. It shows our commitment to operating at the highest standards and being a true asset to our community,” said GM 911 Director Melanie Neal. “We couldn’t accomplish this though, if it weren’t for a truly dedicated staff who are fully committed to our mission, which is to help save lives and assist in someone’s time of need…
by AllThingsECC.com | Jan 15, 2022 | Articles, Comm Center News
Public-safety use of the 4.9 GHz spectrum band should be protected via a priority-and-preemption rules that allows sharing with critical-infrastructure entities, but exactly how this scheme is implemented remains a topic of considerable debate, according to dozens of comments to the FCC exploring the matter.
Comments about the best use of 4.9 GHz (4940 MHz to 4990 MHz) were due to the FCC in the latest proceeding about the airwaves, which traditionally have been dedicated to public safety but have been underutilized in the paAll Postsst, according to FCC commissioners. In the proceeding, the FCC is examining an alternative path for the band rather than implement the state-licensing scheme approved during the fall of 2020—rules that were halted last year…
by ECC Editor | Jan 15, 2022 | Comm Center News
AKRON, Ohio — An Akron couple is thankful for an area dispatcher after she helped them deliver their baby.
The couple, who does not wish to be identified, had the baby earlier than expected at their home in the Akron area. The wife told the husband she was having contractions, then shortly later said, “the baby is coming now!”
The husband called 911 and dispatcher Alescia Maxwell took the call. She then began to walk the husband through the delivery process. Within a few minutes they were screaming that the baby’s head was coming out… READ MORE
by AllThingsECC.com | Jan 15, 2022 | Comm Center News
PHOENIX – Specialized professionals will soon handle certain mental health-related 911 emergency calls in Tempe, the East Valley city announced Friday.
Under a groundbreaking plan set to go into effect Jan. 31, police officers will no longer be dispatched when somebody is threatening self-harm unless the subject is armed or violent.
Tempe will be the first Phoenix-area city with its own response team for mental health crisis calls, according to a press release…
