Germantown plans new 911 call center (TN)

Germantown prides itself on being a safe community with fast emergency response times, and it starts with dispatchers working on the bottom floor of City Hall.

But Shelby County is providing funds for a new 911 call center building for the suburb, proposed north of the area between City Hall and the building housing Germantown’s economic and community development offices. 

“It’s long overdue,” said Germantown Police Inspector Don Taylor, who has been with Germantown 33 years… READ MORE

Pafford Medical Services commences Saline County 9-1-1 ambulance services contract (AR)

Pafford Medical Services began serving as the Saline County, 9-1-1 ambulance services provider on Feb. 1, after prevailing in a competitive procurement process held last year.

An interlocal agreement secures Pafford’s countywide contract for advanced life support (ALS) 9-1-1-response, treatment and transport. The company will operate eight ambulances daily with six of those ambulances scheduled to provide 24-hour coverage. The ambulances will respond from five ambulance stations that have been strategically located for optimal response time reliability…

Sullivan County Emergency Communications Receives APCO Agency Training Program Certification (TN)

Alexandria, VA – Sullivan County Emergency Communications, TN, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Emergency Communications of Southern Oregon Receives APCO Agency Training Program Certification (OR)

Alexandria, VA – Emergency Communications of Southern Oregon has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Chouteau County 911 Receives APCO Agency Training Program Certification (MT)

Alexandria, VA – Chouteau County 911, MT, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Skagit 911 planning to ask voters for tax increase (WA)

Skagit 911 planning to ask voters for tax increase (WA)

Skagit 911 is preparing to ask voters to approve a sales tax increase in the November election.

The proposed 0.1% sales tax increase would generate an estimated $3.9 million for the county’s emergency dispatch center, which Skagit 911 leadership says will fund technology upgrades, improved radio coverage and possibly a new facility.

Emergency dispatch is the public’s first interaction with the 911 system, but currently has outdated equipment and fewer staff than it needs, said Liz Loomis, a consultant hired by the Skagit 911 Board of Directors to lead the campaign for the tax increase…