Why the 911 system broke down the night a Cleveland baby died (OH)

CLEVELAND (WJW) – The FOX 8 I-Team now has uncovered what went wrong the night a baby died in Cleveland after a man called 911 and ended up on hold for more than six minutes.

We’ve learned a Cuyahoga County dispatcher transferred the call to a line that was not working. It happened as technicians were working on the 911 system to give it an upgrade.

Last month, we exposed the breakdown…

Digital 9 buys Irish wireless network – QuotedData

Digital 9 buys Irish wireless network – QuotedData

Digital 9 buys Irish wireless network – Digital 9 Infrastructure says that its subsidiary, Digital 9 Wireless has signed a conditional sale and purchase agreement to buy a majority (56%) stake in Tetra Ireland Communications, the exclusive operator of public safety wireless networks across the Republic of Ireland. The total price is about €76m and there may be a chance to buy the other 44%, which would increase the total cost to approximately €136m.

With this transaction, Digital 9 has now deployed or committed substantially all of its available capital…

First look at East Lyme public safety building (CT)

First look at East Lyme public safety building (CT)

East Lyme — From a public entrance with its window into a state-of-the-art dispatch center to a secure area for prisoners and evidence, the public safety building is ready to deliver new levels of efficiency and professionalism to some of the town’s emergency services.

The $7.4 million hub for police, dispatch, emergency operations and the fire marshal’s office was first approved in early 2019, when then-First Selectman Mark Nickerson described the new independent police force’s working conditions as “deplorable”…

Washtenaw County adds option to text 911 in emergencies (MI)

WASHTENAW COUNTY, Mich. (FOX 2) – You can now text 911 if you are unable to call during an emergency in Washtenaw County.

Calling is still considered the best option in most cases because it is quicker, but texting can be used if you are deaf, hard-of-hearing, or speech impaired, or when speaking out loud could put you in danger.

The Washtenaw County Sheriff’s Office Metro Dispatch Center partnered with the county’s 911 centers after voters passed the Emergency Communication Mileage. The center developed protocols for months and began testing the service in November 2021… READ MORE

County to upgrade 9-1-1 recording system (AR)

The Independence County Quorum Court met Monday evening to begin the a new year of business for the area.

County attorney Daniel Haney told the court he expects the City of Batesville to appeal Circuit Court Judge Holly Meyer’s final order filed Jan. 6, which awarded the county $174,682 in damages.

“The county has been vindicated,” Haney told the court, adding it would be difficult to overturn this decision.

The case centered around a billing disagreement between the city and county regarding payment for prisoners. A tacit, meaning understood without being stated, agreement existed between the two parties, until May 2017… READ MORE

City to explore feasibility of forming 911 dispatch center (MI)

FLUSHING — Uncertainty with the county’s current EMS response situation has prompted Flushing officials to investigate the possibility of forming the city’s own 911 dispatch center.

On Monday, city council members authorized administration to analyze the pros and cons of establishing a 911 emergency dispatch system, which is also referred to as a public-safety-answering point (PSAP). City officials will conduct a cost analysis and determine what revenues could be generated from a 911 dispatch center… READ MORE