by ECC Editor | Jan 6, 2022 | Comm Center News
In a release, they noted, “Currently, Niagara EMS is experiencing significant operational demands which, if not addressed, could result in a disruption to service.
To that end, they said, “Effective immediately and until further notice, Niagara EMS is implementing pre-defined plans designed to maintain essential response levels.”
That means, dispatchers will send callers, whose situation are deemed less serious “to the Emergency Communication Nurse, where alternative care options will be discussed. This may mean some callers identified with non-life threatening emergencies may wait longer to speak to a nurse for secondary assessment… READ MORE
by ECC Editor | Jan 6, 2022 | Articles, Comm Center News
With all of the distractions in 2021, many people aren’t aware of a new federal requirement that governs 911 calls and the phone systems that originate these calls. These new laws particularly impact the vast number of organizations that migrated to cloud telephone providers to support remote workers during COVID-19. In August 2019, the Federal Communications Commission (FCC) adopted rules to strengthen emergency calls. The newest requirement is the second part of RAY BAUM’S Act, which applies to multi-line telephone systems (MLTS). That means the laws apply to every business with two or more phone lines as part of their phone system… READ MORE
by AllThingsECC.com | Jan 5, 2022 | Comm Center News
GREEN BAY, Wis. (WBAY) – The Brown County Public Safety Committee voted Tuesday night to use $2.2 million from the American Rescue Plan Act, also known as ARPA, to construct a new, 300-foot 911 communications tower.
The budget item now goes before the Brown County Board of Supervisors for a final vote.
“There’s going to be some zoning and some conditional use permits and things like that that we’re going to have work through,” Brown County Public Safety Communications Director Cullen Peltier said…
by AllThingsECC.com | Jan 5, 2022 | Articles, Comm Center News
President Joe Biden renominated Democrat Gigi Sohn to serve on the Federal Communications Commission, despite broad Republican opposition.
Sohn’s confirmation would secure a Democratic majority at the commission for the first time since Biden took office, allowing it to pursue policies such as restoring Obama-era net neutrality rules.
The Senate Commerce, Science, and Transportation Committee didn’t advance the nomination during the last congressional session…
by AllThingsECC.com | Jan 5, 2022 | Comm Center News
HERTFORD — Perquimans County officials said this week that shared 911 operations with Gates County have gone smoothly and all calls are being answered on a timely basis.
Because of staffing shortages at the Gates County 911 center, Perquimans County’s 911 center is temporarily providing dispatching services in both Perquimans and the neighboring county.
The Gates 911 Dispatch Center has temporarily relocated to the 911 center in Perquimans and Gates telecommunicators began working there on Dec. 17…
by AllThingsECC.com | Jan 5, 2022 | Comm Center News
Moniteau County Emergency Dispatch responded to a 911 call out of Jefferson City on Monday morning during which text-to-911 was successfully used to help secure the scene, according to a news release from emergency dispatch director Kevin Wieberg.
According to the release, a caller’s daughter believed someone was attempting to gain entry into her residence after hearing footsteps and banging sounds in the house and had locked herself in a bedroom, afraid to make any noise. The call was routed to the Jefferson City Police Department and then transferred to Moniteau County Emergency Dispatch…
