by ECC Editor | Jan 10, 2022 | Comm Center News
Pasadena police reported officers stayed busy responding to just over 9,300 calls for service in December, capping off the year at 114,454 calls for service from residents of which 62,330 came through 9-1-1.
Pasadena Police Lt. William Grisafe said the critical events detailed in a year-end Community Brief released by police over the weekend comprise a snapshot of the more than 600 calls received by the Police Communications Center every day… READ MORE
by AllThingsECC.com | Jan 10, 2022 | Comm Center News
Growing up with family members who worked in public safety, Ashlee Sames always thought it made sense for her to follow a similar path. Her dad worked in the fire service for many years and several cousins were police officers.
“It was just kind of something that I was immersed in growing up and really felt a strong pull to,” she said.
Her commitment has paid off. Recently, after nearly 15 years in public service, Sames was promoted to the role of dispatch supervisor for the Scott County Sheriff’s Office…
by AllThingsECC.com | Jan 10, 2022 | Comm Center News
Why are Cuyahoga Falls and other communities looking to form a consolidated dispatch center?
About a decade ago, the state tried to limit the number of dispatch centers per county, based on population — but the deadline to do so has long since passed, said Summit’s 911 coordinator Mike Banks.
Summit County was to have no more than four; the county currently has 12.
The top four are currently Akron and the Summit County Sheriff’s Office; Cuyahoga Falls; Stow; and Southwest Summit Communications, covering Copley, Norton, Barberton and Springfield…
by AllThingsECC.com | Jan 10, 2022 | Comm Center News
Planning for Lake County’s consolidated 911/emergency operations center is well underway, with details of what should be included in the $40 million facility and how it will be funded on the horizon.
The Lake County Board on Friday got its first overview of a regional center, envisioned for years as the backbone to consolidate numerous 911 centers throughout the county and house the emergency operations center and emergency telephone systems board under one roof…
by AllThingsECC.com | Jan 10, 2022 | Comm Center News
Fourteen-year-old Valentina Orellana-Peralta was shopping with her mother two days before Christmas when she was killed by a stray bullet fired by police in the North Hollywood Burlington store. The question of why this tragedy happened falls not only on the officer’s action in that moment, but also on the information the police were given when they were sent to the store.
The officers were responding to 911 calls about a man attacking people at the North Hollywood store. Dispatch radio traffic reveals that some callers accurately reported the man was using a bicycle lock. At least one caller erroneously said he had a gun. An officer opened fire with a rifle, killing the suspect, Daniel Elena-Lopez. During the confrontation, a police round struck Valentina through a dressing room wall…
by AllThingsECC.com | Jan 10, 2022 | Comm Center News
Across the country, 911 Call Centers are dealing with short staffing. Pinellas County is no exception.
PINELLAS COUNTY, Fla. — 911 call centers across the country are in need of applicants. Telecommunication dispatchers are in high demand with staffing shortages and high turnover in departments across the U.S.
In Pinellas County, it’s no different. 21 percent of its telecommunications dispatch positions are vacant which equals out to a whopping 26 openings.
10 Tampa Bay spoke with the Pinellas County Emergency Service Department Director Jim Fogarty about how he makes do with less staff…
