by AllThingsECC.com | Feb 2, 2022 | Comm Center News
GATESVILLE – Several citizens voiced their concerns over a number of ongoing issues in Gates County here recently during the public comment period at the regularly scheduled county commissioners meeting.
Included among those choosing to voice their concerns – mostly dealing with the unexpected transfer in December of E911 services to Perquimans County, was Sheriff Ray Campbell.
“I love my county, I love what I do but I believe there’s an element here now that’s hell-bent on tearing this county apart,” the Sheriff said… “
by ECC Editor | Feb 2, 2022 | Articles, Comm Center News
With RAY BAUM’s Act now fully in effect, IT leaders should focus on ensuring compliance, and evolving their strategies to support mobility, remote work, and Next Generation 911
With the January 6, 2022 date for compliance with RAY BAUM’s Act for non-fixed endpoints now past, those responsible for 911 location and call routing management may be lulled into a false sense of security. While it’s true that there are no currently pending new legislative requirements, the work in ensuring employee safety continues to evolve… READ MORE
by AllThingsECC.com | Feb 2, 2022 | Comm Center News
OKLAHOMA CITY, Okla. (KOKH) — When you pick up your phone and dial 911, you never expect the line to be busy. But due to the current chronic worker shortage, you may have to call back, or wait for your call to be answered.
This was the case for Oklahoma City resident Katherine Dilley, who was involved in a hit-and-run accident this weekend. She says she dialed 911, and heard a busy tone.
“When I called 911 it kind of freaked me out because the line was busy and you know even though no one was hurt, what if someone was hurt that would be really scary,” Dilley said. “I called again a few minutes later and it was still busy…
by ECC Editor | Feb 2, 2022 | Comm Center News
STOW — After lengthy study and discussion, the city has decided to join with four other government entities in a regional dispatch center operation.
Stow City Council on Thursday voted 5-1 to enter into an agreement to participate in the new center with Cuyahoga Falls, Fairlawn, Summit County, and Tallmadge that will be housed at the former Weaver Workshop building at North Avenue and Howe Road in Tallmadge. The engineer’s estimate to renovate the 35,800 square foot building is approximately $11.2 million, according to Brian Nelsen, chief of staff for Summit County Executive Ilene Shapiro… READ MORE
by ECC Editor | Feb 1, 2022 | Comm Center News
BREVARD COUNTY • PALM BAY, FLORIDA – Palm Bay Police Telecommunicator Kent Devault retired after 25 years of service to the citizens of Palm Bay as a dispatcher, with 17 of those years as a shift supervisor.
The majority of his career was spent on the midnight shift and he was well known for his calming voice, wealth of knowledge, and assurance of making sure our officers went home after every shift.
“We’re grateful for Kent’s service and dedication to not only the police department but to the City of Palm Bay as well,” said Palm Bay police officials… READ MORE
by AllThingsECC.com | Feb 1, 2022 | Comm Center News
Officials in Las Cruces say the lines that connect 911 calls to dispatchers in the City of the Crosses were down on Tuesday, but are working once again.
The Mesilla Valley Regional Dispatch Authority says even though the lines to the main dispatch center were down, 911 calls were answered at a backup facility throughout the day.
“It definitely does impact us because our 911 lines were cut off and our non-emergency lines were cut off and our non-emergency lines which people use to get ahold of us for day to day issues that are non-emergency were also cut off,” said Albert Flores the Director Mesilla Valley Regional Dispatch Authority…
