Deschutes County 911 desperate for more staffing (OR)

Deschutes 911 is the latest industry impacted by a labor shortage.

“We have seven current openings, and at this moment we don’t have any applicants that made it through our initial screening process,” said Chris Perry, General Operations Manager for Deschutes County 911.

Though the shortage isn’t causing missed emergency calls yet, it has resulted in several dispatch employees working overtime, or skipping their holidays.

For a job requiring a sharp mind under pressure, working extra hours doesn’t help…

Area state trooper posts get new dispatchers (KY)

The graduates of Class 19 received 160 hours of instruction over four weeks. Major training areas include legal liability, limits of telecommunicator authority, telecommunicator’s role in public safety, interpersonal communications, customer service, combating stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, cardiopulmonary resuscitation, first aid training, emergency medical dispatch and special needs callers…

Director of County 911 Center stepping down; now seeking candidate to take place (IN)

SOUTH BEND, Ind. (WNDU) – The place you call for help in St. Joseph County has put out the help wanted sign.

The director of the county’s consolidated 9-1-1 center is stepping down after four years on the job—although he’s not stepping out.

Ray Schultz will move to a different position in the radio room that gives him greater flexibility in dealing with family commitments. Schultz today told 16 News Now “it’s a 60-hour job,” and he appreciated the commissioner’s willingness to work with him… READ MORE

Frisco Police Department is one of three agencies in Texas to be dual credited

Frisco Police Department is one of three agencies in Texas to be dual credited

There are just three agencies in Texas that are dual credited by the Commission on Accreditation for Law Enforcement Agencies.

And the Frisco Police Department is one of them.

During a Tuesday Frisco City Council meeting, city officials celebrated the department’s accreditation from CALEA for both its law enforcement and communications sides.

The Frisco Police Department’s accreditation for law enforcement practices became effective on Dec. 6 and will last for four years. This is the law enforcement agency’s fifth accreditation award, said Randy Scott, regional program manager with the commission, also known as CALEA…

Telecommunicator recognized for tough 9-1-1 call (IL)

CHAMPAIGN COUNTY, Ill. (WCIA) – One of Champaign County’s very own is receiving a statewide honor for his work as a 9-1-1 telecommunicator. Two years ago, he helped keep a mother calm over the phone after her son murdered two people.

Lance Buyno came to work at METCAD 9-1-1 early on March 29, 2020. An hour later, he received a disturbing call from a distraught mother.

“Then she said that her son said he just killed somebody. So, it took a different turn,” Buyno said… READ MORE

Morgan County 911 dispatcher, volunteer firefighter arrested for child porn possession (IN)

Paragon, Ind. — A 911 dispatcher and volunteer firefighter has been arrested and charged for possession of child pornography, according to the Indiana State Police.Online group catches Muncie man in child solicitation sting

Luke Jobes, 23, was booked into the Morgan County Jail on a Level 6 felony charge. Jobes was a Morgan County 911 dispatcher and volunteered for the Paragon Volunteer Fire Department… READ MORE