Franklin County honors local 911 dispatchers (NY)

Franklin County honors local 911 dispatchers (NY)

MALONE — The Franklin County Office of Emergency Services hosted an event Wednesday afternoon to recognize National Public Safety Telecommunicators Week.

“Franklin County is fortunate to have an exceptional team of dedicated dispatchers who are committed to our communities and first responders in their time of need,” Emergency Services Director and Fire Coordinator Ricky Provost said.

Last week, The Franklin County Board of Legislators unanimously voted in favor to proclaim the week of April 10 to 16 National Dispatchers Week…

National Public Safety Telecommunications Week Honors Dispatchers (KY)

National Public Safety Telecommunications Week Honors Dispatchers (KY)

Emergency Dispatchers

Dispatchers are very rarely ever seen but provide a critical service to their communities

The Jackson County Sun and our community paid tribute to our county dispatchers in our March 30, 2022 issue. Sheriff Paul Hays and Judge Shane Gabbard both applaud our local dispatchers for the vital work they do for our community. In honor of National Public Safety Telecommunications Week, Gov. Andy Beshear and the Kentucky State Police (KSP) are recognizing dispatchers who answer the call daily to provide assistance and assurance to citizens of the commonwealth…

Geary Co. dispatchers recognized during National Dispatcher week (KS)

Geary Co. dispatchers recognized during National Dispatcher week (KS)

JUNCTION CITY, Kan. (WIBW) – Dispatchers are the calm voice on the other end of the phone call when an emergency arises.

Geary County has 9 full time dispatchers who share the responsibility of talking to the community member, while contacting the proper emergency response units to head to the scene.

The dispatchers answer calls around the clock helping the caller in what may be that person’s worst day.

Dispatchers also collect as much information about the situation as possible, to help provide the best response to each situation…

Sarpy Board honors 911 dispatchers (NE)

PAPILLION — Seven members of the Sarpy County 911 dispatch team were recognized for their heroic efforts at the Sarpy County Board of Commissioners Tuesday afternoon meeting on April 12.

Three dispatchers — Teresa Smith, Nautica Geislar and Dallas Keffer — were on hand to receive a Life Saving Award from Megan Paschall, training and quality assurance coordinator and incident dispatch team leader.

All of the award winners coached members of the public by phone to administer cardio pulmonary resuscitation effectively… READ MORE

Commissioners Proclaim April 10–16 as Clarion County Public Safety Telecommunicators Week (PA)

Commissioners Proclaim April 10–16 as Clarion County Public Safety Telecommunicators Week (PA)

ResolutionCLARION, Pa. (EYT) – Imagine going to work knowing it’s your job to talk to people on the worst day of their lives.

(Pictured above: Michelle Lander, 911 Deputy Director, accepts a proclamation from Clarion County Commissioners Ed Heasley, Ted Tharan, and Wayne Brosius.)

All 9-1-1 dispatchers deal with that prospect each time they go to work, and Clarion County dispatchers are no exception…

911 Telecommunicators: Public’s first contact with first responders (SD)

911 Telecommunicators: Public’s first contact with first responders (SD)

(Editor’s note: National Public Safety Telecommunicators Week is April 10-16. This story provides a glimpse into what a local dispatcher may handle during a shift.)

The caller was frantic. A family member was in danger and needed assistance. The caller was en route but requested a law enforcement response as well.

In the basement of the Lake County Public Safety Building, sitting in front of a bank of computer screens, Shannon Hoffman calmly asked questions. What is the emergency? What is the family member’s address?

Initially, the caller was so distressed she couldn’t remember the address or articulate the emergency, but calm questioning elicited the answers necessary to provide assistance. The call was routed to another county where the dispatcher was able to inform the caller that law enforcement was already on the scene…