by AllThingsECC.com | Apr 19, 2022 | Comm Center News
Almost 90 percent of Americans believe they can get instructions on how to perform CPR if needed, when they call 911. The reality is, only 50-60 percent of dispatchers are trained to give those instructions.
The American Heart Association is backing legislation to require that dispatchers be trained to provide CPR instruction, or be able to quickly transfer callers to someone who can. Justin Bell, regional vice president of advocacy at the American Heart Association, said over-the-phone instruction is vital, even if the caller already knows what they’re doing…
by AllThingsECC.com | Apr 19, 2022 | Comm Center News
South Bend Police are crediting St. Joseph County 911 for helping nab a burglary suspect.
It was around 1:45 a.m. on Monday, April 18, when officers were sent to a business in the 800 block of S. Michigan Street to investigate a possible burglary. The business owner was watching surveillance cameras from home saw an individual inside his business and called 911.
Two officers arrived on scene while the dispatcher stayed on the line with the owner who was watching the camera feed… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
Madison- Today, Governor Tony Evers signed Senate Bill 673, authored by Rep. Amy Loudenbeck (R-Clinton) and Sen. Howard Marklein (R-Spring Green). The bill is now 2021 Wisconsin Act 261.
Act 261 creates a Geographical Information System (GIS) grant program to assist counties with the cost of data preparation, data gathering, data creation, geographic information system staffing, data preparation and collection contracts, and training. Local governments will need to prepare and enhance their GIS data in order to meet the technical requirements to enable Next Generation 911 (NG-911)… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
(WXYZ) — Oakland County Sheriff Michael Bouchard is calling on Congress to fund “Next Generation 9-1-1” to mark the end of National Public Safety Telecommunicators Week.
Next Generation 9-1-1 would enable call centers to receive multimedia data from callers. This would allow 9-1-1 operators to easily send that information to other 9-1-1 centers and first responders in real-time.
The advanced technology would make response time faster and more efficient… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
Apr. 10 – 16 is National Public Safety Telecommunicators Week, and Strathcona County is taking some time to recognize the people on the other end of 9-1-1 calls.
Satina Koscielny is the supervisor of the municipal operational communications centre in Strathcona County. Originally from Manitoba, she got into the field after a friend told her about a job opening.
“I’ve always wanted to join the profession of just helping people, helping the community that I live in,” said Koscielny.
“[They] encouraged me to apply, so kind of on a whim I did. I was successful, and I enjoyed it ever since… READ MORE
by ECC Editor | Apr 19, 2022 | Comm Center News
CLEARFIELD COUNTY, Pa. (WTAJ) –
The need for 9-1-1 centers is clear, but the way call centers operate in the state will be changing entirely.
Currently, 9-1-1 traffic runs along with analog service, provided by phone companies. This means when you call 9-1-1, it’s going along the same phone traffic as any regular call, but that will not be the case for much longer, as the Next Generation 911 is coming to centers across the commonwealth… READ MORE
