by AllThingsECC.com | Apr 28, 2022 | Comm Center News
The Volusia Sheriff’s Office is preparing to deploy new technology that will make video 911 calls possible for the first time in Volusia County.
The new platform, Carbyne, will also allow VSO dispatchers to share a caller’s video with responding units in real time, sending them up-to-date information in seconds, even before they’ve arrived on scene.
In addition to the video capability, Carbyne will also provide improved caller location data that’s more precise and available almost instantly…
by ECC Editor | Apr 28, 2022 | Comm Center News
Kern County supervisors unanimously named Samuel Lux interim county Public Works director during a meeting on Tuesday.
Lux will replace outgoing director Craig Pope, who is retiring after more than 40 years of service with the county.
Lux started as an engineer with the county in 2011. He has served as assistant director of the department for the past four years.
“The board looks forward to working with Mr. Lux as he serves in this critical role and wishes Mr. Pope the best as he enters retirement,” the county wrote in a summary of Tuesday’s meeting… READ MORE
by AllThingsECC.com | Apr 28, 2022 | Comm Center News
CHICOPEE – Changes to the city’s regional dispatch center and an infusion of cash to the city’s other post-employment benefits (OPEB) were approved during the City Council’s April 19 meeting.
Mayor John Vieau presented an update to the city’s Western Massachusetts Emergency Communication Dispatch District (WESTCOMM) Regional Dispatch Center, which is seeking to develop a new location at the former Salter College space at 645 Shawinigan Dr. The Chicopee center currently operates in collaboration with East Longmeadow, Longmeadow, Monson and Ware at 110 Church St. in Chicopee…
by ECC Editor | Apr 27, 2022 | Comm Center News
EUGENE, Ore. (AP) – A man who called 911 more than 100 times was arrested in Eugene for misusing the emergency number.
KEZI-TV reports Avery Boniface began calling the Eugene Police Department non-emergency number at about 3 a.m. Monday and called the number approximately 350 times.
Police went to his residence but he didn’t answer the door.
On Tuesday called 911 for no apparent reason about 150 times Police said he was advised repeatedly about the misuse of 911, but continued to call and was abusive towards call takers… READ MORE
by AllThingsECC.com | Apr 27, 2022 | Comm Center News
MONTAGUE — While police, firefighters and emergency medical personnel are the faces of public safety, what about the voices behind the phone directing first responders to the scene?
“It’s an unrecognized public safety position,” said Montague Dispatch Manager Marsha Odle, “because we aren’t the ones responding with the sirens.”
Each year, National Public Safety Telecommunicators Week is observed during the second week of April to give thanks and recognition to the folks working on the other side of the phone when we call 911…
by AllThingsECC.com | Apr 27, 2022 | Comm Center News
A 911 dispatcher from Orange County is being hailed a hero for helping talk a couple through their baby’s delivery over the phone.
Orange County officials say Gerard Lewis answered an emergency call from a couple driving on their way to the hospital, but the baby just couldn’t wait.
Lewis instructed them to safely pull over on the highway and walked them through delivery.
The umbilical cord was wrapped around the baby’s neck, which Lewis helped them remedy as well…
