Communication centers in Broward County short staffed, 911 calls not being picked up (FL)

Communication centers in Broward County short staffed, 911 calls not being picked up (FL)

FORT LAUDERDALE, FLA. (WSVN) – A South Florida county is going through a 911 nightmare, and it has the sheriff and other leaders facing some tough questions.

“He was a happy baby. Always eating, smiling at everybody, every chance he get,” said Keishawn Johnson Sr.

On New Year’s Day, little Keishawn’s father, also named Keishawn, put him down for a nap inside their Deerfield Beach home.

Johnson, who isn’t comfortable showing his face, told 7News what happened next…

Denver program aims to streamline 911 communications, improve response times (CO)

Denver program aims to streamline 911 communications, improve response times (CO)

Denver’s Department of Public Safety launched a program at the beginning of April intended to improve emergency call response times by streamlining communications between alarm companies and Denver 911, the department announced Tuesday.

The new program, called Automated Secure Alarm Protocol, provides dispatchers with information about alarms through Denver’s Computer Aided Dispatch system instead of alarm companies having to call 911 to relay the information…

FirstNet CEO heads to the private sector

FirstNet CEO heads to the private sector

First Responders Network Authority CEO Edward Parkinson is leaving his role in two weeks, for a position in the private sector.

The FirstNet Authority said that its deputy CEO, Lisa Casias, will step into the position of acting CEO as of May 10. FirstNet will conduct a search to select its next CEO.

“It has been an honor and a privilege to serve the public safety community and deliver the communications network they’ve needed for so long,” said Parkinson…

New agreement includes regular upgrades to Monroe’s public safety radio system (CT)

MONROE, CT — A $1.65 million upgrade to the town’s public safety radio communications system last year was paid for through a bonding authorization in 2020. Now, First Selectman Ken Kellogg says a new service agreement will ensure “like new” status every two years without the need for expensive bonding authorizations.

On Monday night, the Town Council unanimously approved a new warranty/service agreement with Motorola Solutions Inc. The five-year-plan carries an annual cost of $124,236 in year one, before rising to $135,886 by year five…

Helotes 911 call center at risk of closing due to operating cost increase (TX)

Helotes 911 call center at risk of closing due to operating cost increase (TX)

HELOTES, Texas — The 911 call center in Helotes is facing an emergency of its own.

The 911 Dispatch Center is at risk of closing if they don’t get necessary equipment upgrades due by July.

City leadership is trying to find a solution before the summer.

In old town Helotes—Velinda Gauna and her husband own the Old Helotes Inn

“It was the first dance hall and third oldest building in Helotes,” Gauna said…