by AllThingsECC.com | Apr 16, 2022 | Comm Center News
One of Holly Weber’s first calls on the job was truly heartbreaking. The Walker County E-911 dispatcher tried to help a 36-year old man, who ultimately succumbed to a heart attack. Over the past three years, Ms. Weber has been on the receiving end of many other memorable calls, always keeping calm and professional during times of emergency.
As part of National Public Safety Telecommunicators Week, Walker County recognized Weber with the Theresa Parker Dispatcher of the Year award…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
The city of Miami Fire Rescue team of 911 dispatchers is being celebrated this week for their contributions to the community as part of National Public Safety Telecommunicator’s Week.
Although people might not see them, their job is crucial to getting people the help they need when they’re in an emergency.
“There’s a strong dedicated group of people behind the scenes that provide that information to first responders,” Emergency Dispatch Supervisor Jacqueline Samuel said…
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
PRINCE FREDERICK, Md. – As we continue to celebrate National Public Safety and Telecommunications Week, we would like to thank Calvert’s Board of County Commissioners (BOCC) for the proclamation and recognition for our Sheriff’s Office Communication Officers.
These individuals were recognized for their devotion to customer service excellence and their highest level of professionalism for efforts put forth daily as they provide the most critical link to law enforcement and allied agencies for its citizens.
SCO Supervisor Jessica Jones, Rona Hays and Chris Hengstenberg were on hand to receive the proclamation…
by ECC Editor | Apr 16, 2022 | Articles, Comm Center News
First responders need robust 911 communication infrastructure that can handle high-pressure situations at a high volume or in case of disaster.
An all-encompassing first response starts the moment an emergency call is received. In these scenarios time is critical, so communication platforms need to be dependable and resilient. Public safety agencies like the California Governor’s Office of Emergency Service (Cal OES) are constantly aiming to improve the communication infrastructure in their 911 call centers. Down time — or any sort of compromised connectivity — is not an option. Helping local governments stay up to date with the latest and best available technology allows Cal OES to better support dispatchers, emergency responders, and ultimately save lives… READ MORE
by AllThingsECC.com | Apr 16, 2022 | Comm Center News
LENOIR – Caldwell County Emergency Services is celebrating the second full week of April (April 10-16) as National Public Safety Telecommunicators Week. This week recognizes the true first responders, the telecommunicators of the 911 Communications Division.
The absolute first line of the public safety net, telecommunicators are the calm voice on the other end of the line when anyone is forced to call 911…
by ECC Editor | Apr 16, 2022 | Comm Center News
Cassandra Bendig’s daily work requirements can range from helping with a baby delivery, to giving instructions on how to perform CPR.
The 34-year-old is one of 18 communications specialists at Medical Communications Centre North. With a background in Kinesiology, and a former football trainer with the University of Saskatchewan Huskies, she credits a current co-worker for helping her find the job she’s been doing for the past six years.
“A friend of mine told me about it, I didnt actually know this profession existed. I thought there was just 911,” she said… READ MORE
