by AllThingsECC.com | Apr 15, 2022 | Comm Center News
We all know that when you call 911 you are immediately transferred to someone who can help you in life-threatening situations. And for National Public Safety Telecommunicators Week, YouTuber Michelle Khare trained to see what it would be like to work as a 911 dispatcher. She gets on a call with a couple who are both actors and are pretending to be giving birth to a baby (no actual babies were delivered in the making of this video). Michelle is so professional and really takes care of the parents and new baby as if it were a real call…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
The 104th Civil Engineering Squadron fire alarm communications center is staffed by a minimum of one firefighter 24 hours a day, 7 days a week.
While working in the communications center firefighters respond to a variety of calls including medical emergencies, in-flight emergencies, and building alarms.
“Our dispatchers are the first step of any emergency,” said Lt. Travis Witbeck, 104 CES firefighter. “They are responsible for gaining all pertinent information regarding the emergency so that they can make the determination as to what the appropriate response will be. All of this is done in minutes and requires a substantial amount of skill and knowledge…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
Investigators have determined that 911 dispatcher error lead to the deaths of a husband and wife in Waukesha.Kevin and Kim McQuade died last month after the fire broke out at their apartment building on Lambeth Road near Oakdale Drive.Officials initially investigated a software malfunction for delaying the firefighters’ response.They said the delay was due to human error in the Waukesha City Communications Center.Investigators released their findings Friday in a 284-page report.Read the full reportThe investigators showed an initial 911 call was made at 1:25:06 a.m. on March 8.The first fire engine arrived on the scene 11 minutes after that call.Officials said their response time goal is six minutes.”A technical failure in the Computer Aided Dispatch (CAD) software occurred that caused the Fire Department alerting system to fail to automatically activate…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
EL PASO, Texas – When we think of first responders, many of us think of police, firefighters, and paramedics. But what about those who work behind the scenes to ensure we are safe and remain calm in an emergency? Those are the 911 Dispatchers – the first responders we don’t see but rely on.
This year, the week of April 10-16 is dedicated to the emergency dispatchers. These first responders are behind the scenes and have an extremely important role – ensuring you get the proper resources you need in an emergency, whether it’s a policeman, firefighter, paramedic, or all three…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
All this week is National Public Safety Telecommunications Week (NPSTW). The event is observed every second week in April to honor those tele-communicators who help save millions of lives every day, according to National Today.
Every day in Pocatello our dispatch team answers hundreds of 911 and non-emergency calls. Not only do they dispatch for police and fire for the City of Pocatello, they also dispatch for EMS and all of Bannock County…
by AllThingsECC.com | Apr 15, 2022 | Comm Center News
BATAVIA — Genesee County’s 911 dispatchers are being recognized by Sheriff William A. Sheron, Jr., the Genesee County Legislature, all emergency first responders.
This week is National Public Safety Telecommunicators’ Week. It’s described as a time a time to thank the men and women who have dedicated their lives to serving the public.
The lights at the Old County Courthouse cupola have been changed to red, white and blue to acknowledge this week…
