by AllThingsECC.com | May 3, 2022 | Comm Center News
EL PASO COUNTY — If you have to call 911 in El Paso County, Courtney Zohrlaut may be the one who answers. If you have to deliver a baby, she’s just who you want to pick up.
“I have actually been through three deliveries so far and delivered four babies successfully,” Zohrlaut said.
Each baby came fast. She talked to us about a recent call where she helped deliver twins…
by ECC Editor | May 3, 2022 | Comm Center News
MANCHESTER, Iowa — Jessica Kelly recently was named Iowa’s Telecommunicator of the Year for going above and beyond her duties as a head dispatcher for the Manchester Police Department in helping a mother find her abducted daughter.
Kelly’s search for the abductor and the lost girl took her two hours while also fielding other calls that came in, as the station only has one dispatcher on duty at a time.
The award was bestowed by the Iowa chapter of Association of Public-Safety Communications Officials… READ MORE
by ECC Editor | May 3, 2022 | Comm Center News
On an early Tuesday morning in March, over a dozen 911 dispatchers from across San Diego County are checking into the Sheriff’s Department for a special training on hate crimes.
The goal is to teach dispatchers to gather key evidence that prosecutors can then use to charge people with hate crimes, said Deputy District Attorney Abigail Dillon, the lead hate crime prosecutor who runs these training sessions several times a year.
“The details that a dispatcher is able to get from someone who is on scene witnessing it as it happened or (from) the victim of the crime itself or even the suspect,” Dillon said. “I can’t emphasize enough how important that information gathering can be and how critical that evidence can be… READ MORE
by AllThingsECC.com | May 2, 2022 | Comm Center News
The Mohave County Sheriff’s Office could join law enforcement agencies throughout the state this year in updating a decades-old emergency dispatch system to better serve Arizona residents.
Mohave County Sheriff Doug Schuster this month has requested that the county’s governing board approve a $1.15 million grant from the Arizona Department of Administration, which would cover the costs of upgrading the county’s existing 911 system through the 2023 fiscal year. The improvements would enhance emergency dispatch services in Lake Havasu City, Kingman, Bullhead City, Colorado City and the sheriff’s office…
by AllThingsECC.com | May 2, 2022 | Comm Center News
911 calls coming into Watauga County and the Town of Boone will now be handled in one center instead of two.
As of Sunday, May 1, 2022, the 911 center at 184 Hodges Gap Road, which had been the center for county dispatches (fire, law enforcement, EMS, etc) will become the main facility. The center at Boone Police Department, which had been used for town dispatches (fire, law enforcement, EMS, etc), will be kept as a back-up facility…
by AllThingsECC.com | May 2, 2022 | Comm Center News
TEXARKANA, Ark. — A recent ruling by the Arkansas 911 Board to streamline 911 dispatch centers is leaving Miller County with just seven weeks to make the call on its emergency answering service.
The state board agreed April 19 to give the county until June 20 to decide whether it will keep its Public Safety Answering Point system at the Miller County jail or join the centralized dispatch at Bi-State Justice Center, which handles emergency calls for both Texarkanas and Bowie County.
Miller County dispatch was at Bi-State from 1985 to 1991…