by AllThingsECC.com | May 17, 2022 | Comm Center News
In a city as large as Denver, 911 dispatchers deal with thousands of calls every day. But any dispatcher will tell you there are certain calls that stick with them.
For Asisha Milton, that call came in April of 2021, and it came from nearly 800 miles away.
“I am in Tucson, Arizona, and my husband left this morning for Denver,” said the woman on the other end. “He’s in Denver right now, but he’s had a stroke. He’s in the car, but he doesn’t know where he is, and I don’t know what to do…
by AllThingsECC.com | May 17, 2022 | Comm Center News
OTTAWA, Ontario — “As first responders, our RCMP telecom operators are the public’s first point of contact in an emergency. They make sure RCMP officers and other emergency services can intervene rapidly when Canadians need help. At least, this is the theory,” said Kathleen Hippern, president of CUPE Local 104.
“The daily reality is much more frightening. Chronic short staffing in Operational Communications Centers across the country is putting public safety at risk. The RCMP has not retained nor hired enough staff required for these critical operations,” added Hippern…
by AllThingsECC.com | May 17, 2022 | Comm Center News
A Tops assistant manager who called emergency services during the fatal Buffalo shooting says the 911 operator that answered had an attitude and ultimately hung up in her face.
On Saturday (May 14), Payton Gendron, the suspected shooter, killed 10 Black New Yorkers in a “racially-motivated hate crime” at Tops supermarket. The assistant manager, Latisha, says she dialed 911 after the gunman opened fire, but the dispatcher who picked up yelled at her and ended the call…
by AllThingsECC.com | May 17, 2022 | Comm Center News
JACKSONVILLE, Fla. — A former Jacksonville Sheriff’s Office emergency dispatcher has pleaded guilty to producing images of himself sexually abusing two young children.
Scott Yotca was using the username “scottnjax44″ when he told an undercover FBI agent based out of DC he had access to two young children and “enjoyed” abusing them…
by AllThingsECC.com | May 17, 2022 | Comm Center News
Marshall County Sheriff Matthew Hassel presented Life Saving Awards to Dispatcher Morgan Hite and Dispatcher James Budd.
On March 25 of this year at approximately 9:09 a.m., Marshall County Central Dispatch received a call from a female at Gatewood Mobile Home Park advising that her pregnant daughter had gone into labor and her water had broken.
Dispatcher Budd answered the 911 call and began giving pre-arrival instructions. While on the phone, her daughter advised her mother that she needed to push…
by AllThingsECC.com | May 17, 2022 | Articles, Comm Center News
First Responder Network Authority (FirstNet Authority) and National Institute of Standards and Technology (NIST) officials are espousing the launch of the Public Safety Immersive Test Center in Boulder, Colo.
Authorities indicated the effort would nurture the development and deployment of technologies critical to effective public safety response.
“When seconds count, situational awareness can be a matter of life or death for first responders,” FirstNet Authority Chief Network and Technology Officer Jeff Bratcher said. “We are proud to partner with NIST on this state-of-the-art facility and provide first responders with an immersive virtual experience to help them prepare for those critical moments…
