by AllThingsECC.com | May 18, 2022 | Comm Center News
LINCOLN, Neb. (KOLN) – When you dial 911 in Lancaster County, Lincoln’s Emergency Communications Center will take the call. The voice on the other end will relay your information to first responders, which allows them to better prepare for any type of situation.
Now, they’re looking for more people to take on the role.
“We’re the ones that are passing that information along, the entry point for the citizens to access the help they need,” Lincoln Emergency Communication Commander, Cpt. Ben Kopsa said. “It’s how we get to the responders quickly and safely and to the location to where they’re needed…
by ECC Editor | May 18, 2022 | Comm Center News
AUSTIN (KXAN) — Some Austinites are already getting put on hold when dialing 911, data shows, and a manager inside the emergency communications center said the problem could quickly get worse.
“Our calls are holding a lot longer on 911 and a lot of that has to do with the pay,” said Assistant Manager Mayra Toro.
The city announced new wages for emergency telecommunicators this month after a third party completed a salary analysis. It resulted it 90% of employees getting raises. A breakdown of raises, as the city’s Human Resources department told us, is below… READ MORE
by AllThingsECC.com | May 18, 2022 | Comm Center News
Steve Garrett of Indianola has worked in some type of emergency service in Warren County for more than 25 years. Now, he’s throwing his hat into the race for Warren County Recorder.
Garrett, who is running as a Republican, will face off against three other candidates for Warren County Recorder at the June 7 primary that will determine who will be on the November ballot.
“I was a member of the Indianola Fire Department as a firefighter and emergency medical technician. I have been a dispatcher for the Warren County Sheriff’s Office for just over 20 years. The experience from both agencies has given me the knowledge and passion for public service,” he said…
by AllThingsECC.com | May 17, 2022 | Comm Center News
May 16—Emergency dispatchers returned to Astoria last week after temporarily merging with Seaside over the past several months.
The move to Seaside was prompted by staffing shortages at Astoria’s 911 dispatch center, which reached a critical point last fall. The merger, ideally, should have been a flip of the switch, but instead it exposed deficiencies in technology and interoperability that left many emergency responders on the North Coast frustrated…
by AllThingsECC.com | May 17, 2022 | Comm Center News
PUEBLO, Colo. — A baby boy made his entrance to the world in Pueblo early Tuesday morning.
But it didn’t happen without some help.
Pueblo Police Dispatcher Emily Gallardo answered the call for help and saw it all the way through, making sure mom and baby were safe.
And Gallardo knew exactly how this mother must have felt – as she is, herself, six months pregnant…
by ECC Editor | May 17, 2022 | Comm Center News
Chemung County’s 911 Center was recognized today by the New York State Sheriff’s Association for meeting the requirements of the State’s Sheriffs’ Accreditation Program for Public Safety Answering Points.
It’s the first time the County has received the honor, and as they hope to do so again in the future, Peter Kehoe, Executive Director for the New York State Sheriffs’ Association, said it isn’t the easiest of jobs.
“The kind of stress that the communicators operate under in these centers where calls are coming in from four services, from six police agencies, 20 fire departments; and these few people working in this center have to juggle all those calls,” said Kehoe… READ MORE
