Just one week after completing her training, Nashville 911 call taker Denise Dyer handled two major emergencies on back-to-back days. One involved a suspected cardiac arrest. The other, a baby being born.
August 5, 2025 Submitted by The South Shore Regional Emergency Communications Center
Executive Director Aaron Smith reports that the South Shore Regional Emergency Communications Center (SSRECC) was affected by an apparent cyberattack targeting one of its member communities, which brought down the center’s computer-aided dispatch software for most of the day this past Saturday.
He allegedly told 911 operators to perform lewd sex acts on him.
Hidalgo County sheriff’s deputies say Samuel Andrew Valladarez, 21, of McAllen in the Rio Grande Valley, made repeated harassing and abusive calls to 911 operators in early May. Valladarez allegedly used profanity and made lewd statements to the operators, who are considered public safety answering point employees, according to a probable cause affidavit for Valladarez’s arrest obtained by MySA.
Annual golf tournament raises funds for mental health and training programs supporting over 1,000 local 9-1-1 telecommunicators.
HOUSTON, TX, UNITED STATES, July 30, 2025 Emergency Network (GHC 9-1-1), a government agency serving over 6 million residents across Harris and Fort Bend counties, is proud to announce the 2025 GHC 9-1-1 Golf Tournament, taking place on Thursday, September 18, 2025, at the Golf Club of Houston, the former home of the Shell Houston Open. This annual event raises essential funds to support training, education, and wellness initiatives for the “first” first responders—over 1,000 9-1-1 telecommunicators throughout the GHC 9-1-1 service area.
And that’s before police or fire show up.
“Absolutely – any dispatcher who has taken a call from someone in need will tell you we are the first first-responder,” said Jamy Inglett, the Training & Compliance Supervisor for the City of Edmond’s Emergency Communications team. “We are usually the first point of contact in emergency situations – 911 – and we have to work with police, fire and medical to make sure we get the help that is needed headed that way.”
St. Cloud’s commitment to public safety has once again received international recognition. The St. Cloud Police Department’s 911 Communications Center has successfully renewed its accreditations as an Emergency Medical, Fire, and Police Dispatch Center of Excellence through the Board of Accreditation of the International Academies of Emergency Dispatch.
