Hardin County dispatcher receives national award for preventing possible tragedy

ELIZABETHTOWN, Ky. —

On March 28, 2018, Hardin County dispatcher Kendra Murphy took a call, but only heard static.

She was about to disconnect, but something told her to stay on the line. She said she heard two people talking and something about a gun.

Eventually, Murphy remembered, the caller got on the phone.

In the 911 call, the woman was heard saying, “It’s my uncle. He lives next door to me. He just told me he shot his wife in the garage, and he’s going now to John Hardin (High School) to pick up his son.”

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Looking for a new career? The RCMP is hiring dispatchers

Are you a Canadian citizen or permanent resident with a high school education and proficiency in the English language?

If so, the B.C. RCMP has a job opportunity for you.

The Mounties are looking to hire new dispatchers in British Columbia, and they’re promising a “modernized and streamlined” application process for new recruits.

On Wednesday, the B.C. RCMP announced the launch of a new dispatcher recruitment website, bcrcmp911.ca, which provides information about the job and the application process to prospective employees.

Whitfield County 911 dispatcher honored for helping to save childs life

Dalton Fire Chief Todd Pangle honored Whitfield County 911 dispatcher Nicole Talman with a Citizen Recognition Award at a recent meeting of the Dalton Public Safety Commission.

“Our 911 dispatchers do a great job helping to keep our community safe,” Pangle said, “and at (the Aug. 27) meeting of the Dalton Public Safety Commission we were able to honor one of them for her role in saving the life of a young child.”

Clearlake Police Department goes lives as 911 public safety answering point

CLEARLAKE, Calif. – On Wednesday, the Clearlake Police Department took a key step in its plans to improve services to the community by beginning its function as a primary public safety answering point.

Before Wednesday, when individuals dialed 911 in the city of Clearlake, their calls were routed to the Lake County Sheriff’s Office Central Dispatch for police matters and then transferred to the Clearlake Police Department.

The circuitous process included delays and prevented dispatchers from accessing automated caller location information, including from cellular callers, with dispatchers having to then ask more questions to know whether the call was for police or fire, the latter being relayed to Cal Fire’s St. Helena dispatch.