Dispatcher/clerk Anne Boone retires after 40 years with Berea Police Department: Community Voices

BEREA, Ohio — For many Berea residents, Anne Boone has been the reassuring voice they hear when they call the Berea Police Department.

Even after dispatch services were regionalized in Strongsville five years ago, “people call and ask for me,” said Boone, who retired at the end of her shift at noon on Aug. 21 after 35 years as a dispatcher and five years as a clerk with the BPD.

(Congratulations and thank you for your service from all of us at allthingsecc.com.)

Answering the call: Montgomery County Hospital District dispatchers provide life-saving support

On a recent weekday afternoon on an upper-level floor of the Montgomery County Hospital District’s administrative building in south Conroe, dispatcher Andrew Scroggins received a call from a woman about 8 miles away who feared she was suffering a stroke.

Closely following a procedural script, Scroggins asked the woman on the other end about her symptoms and instructed her on what to do as MCHD paramedics made their way to her home in The Woodlands.

Nightstand: RH Herrons debut novel based on her work as a 911 dispatcher

In R.H. Herron’s debut thriller, Stolen Things, the reader meets Laurie Ahmadi, a 911 dispatcher whose work day suddenly gets much more personal when she answers a call and finds it is her teenage daughter, JoJo, who has been drugged and raped and is pleading for help. Even though the entire police department, led by Laurie’s police chief husband, springs into action

Library supporters lead march in opposition to proposed funding change for 911 center

The decision to change the way the 911 center is funded was precipitated by an “untenable financial situation” according to Commissioner Andy Kostielney, who serves as president of the three member executive board for the 911 center. The other two members are Mishawaka Mayor Dave Wood and South Bend Mayor Pete Buttigieg.

The argument over how to fund the 911 center dates back more than five years ago, when a new state law required counties to have no more than two Public Safety Answering Points (PSAP). In 2014, South Bend, Mishawaka and St. Joseph County entered into an interlocal agreement that split the cost of the consolidated center.

Read More…

Another Woman Says Fort Smith 911 Failed Her After Calling For Help In Flash Flood

FORT SMITH, Ark. (KFSM) — At the end of August dramatic 911 audio of a Fort Smith woman who died in flash flooding was released. Now another woman is coming forward, saying her fate could have been the same.

Janet Smith says she can’t stop thinking about what she calls a near-death experience on August 24, the same day Debbie Stevens died when her car was swept away by flash floods while delivering newspapers.

Read More…