North Central Texas Emergency Communications District To Hold Commencement Ceremony …

On Thursday, September 5, The North Central Texas Emergency Communications District (NCT9-1-1) will host a 9-1-1 First Responder Commencement Ceremony to celebrate the passing of House Bill 1090.

HB 1090 reclassifies Texas 9-1-1 telecommunicators as first responders. The Lonestar State is the first to reclassify its 9-1-1 telecommunicators and include them as first responders alongside peace officers, firefighters, and emergency medical personnel.

911 dispatcher helps save woman trapped in Spring house fire

SPRING, Texas (KTRK) — It was just another day on the job for Ashton Thompson, but on Tuesday morning he got a 911 call he will likely never forget.

“I was surprised at how calm she was,” he said.

The woman on the other end was trapped on the second floor of her home after it caught fire. The smoke was spreading fast. Crews were on the way.

“I was just hoping (the crews) got there faster than the fire did,” he said.

Fannin County Commissioners Court: Sheriff’s Department dispatchers receive changes to pay and …

Fannin County, Texas – The regular meeting of Fannin County Commissioners Court began with the call to order and established a quorum with all members present.

Agenda item two was the invocation, David Woodson introduced Chad Leutwyler, from First Baptist Church of Leonard, who delivered the invocation.

Agenda item three was the Pledges of Allegiance which were led by Major James Manis.

Inside look at how El Paso 911 dispatchers answer emergency calls

In an emergency before firefighters, law enforcement, or EMS head out to help it’s up to the men and women who work at the 911 center to calm the caller down and get the right amount of first responders to the aid.

911 calls can be anything from someone who needs help after falling to dealing with a suicide or a mass shooting.

The 911 call taker and dispatcher need to get the message across to police and fire even on a day when hundreds are flooding the 911 lines.

New Texas law classifies 911 dispatchers as first responders

WICHITA FALLS, Texas (TNN) – The first person you talk to during an emergency is now being classified as a first responder.

“I think it’s been a long time coming,” said Lisette Renfroe, a Wichita Falls public safety dispatcher. “We’re the first ones there, without physically being there.”

Renfroe and Carla Turner, the dispatch communications manager said they appreciate the new law that’s classifying them as first responders because for the longest time they were categorized as secretaries.