The city of Seattle has agreed to pay $162,500 to settle a lawsuit by a former 911 call center manager who said he was wrongly punished for speaking up about problems at work, including a dispatch practice that allegedly contributed to a fatal heart attack.
About four months after the city of Milwaukee watched the installation of its new 911 dispatch software fall apart, the city believes it has a solution in time for the 2024 Republican National Convention coming to town.
The resolution is crucial for a city that’s preparing for a national security event next summer and trying to overhaul and streamline its 911 communications system in general.
CARY N.C. – Emergency telecommunicators in Cary can now use livestreams to see fires, break-ins, and more while a caller is on the phone, with permission.
CLAREMONT, N.H. (WCAX) – Nearly $1 million in federal funding will help upgrade the emergency communications system in Claremont, New Hampshire, and surrounding towns.
The Montgomery County Emergency Communications District, which handles 911 and dispatching services for the county, had its fiscal year 2023-24 budget denied on Aug. 8 by county commissioners over a staffing and pay dispute with the Montgomery County Sheriff’s Office.
NASHVILLE—After years of work, Real-time text (RTT) solutions are being used in 911 centers today, and the technology’s flexibility could portend a future in which RTT is used to support emergency calling beyond the deaf and hard-of-hearing communities, APCO panelist said.
