The New First Responder Crisis: Not Enough Dispatchers (CA)

In recent years there’s been a great deal written—some of it by us—about local governments failing to recruit enough employees to fill some of the most vital public sector jobs, including police, firefighters, emergency medical technicians and so on.

People intuitively know the implications of these shortages, expecting there will be first responders available to pull them from car wrecks, rescue them from burning houses and administer life-saving drugs in the case of an overdose. But we’ve come across a less-noticed shortage… READ MORE

911 calls for help as dispatcher staff shrinks (WY)

Teton County’s communications center has half the dispatchers it needs to adequately answer emergency calls, and that means trouble.

“We are one person away from not being able to answer 911 calls 24/7,” Sheriff Matt Carr told county commissioners Tuesday morning. “This is a crisis.”

The 911 dispatch center is considered fully staffed with 16 full-time dispatchers. Right now the center has eight.

Carr told commissioners that something has to be done or some emergency calls could go unanswered… READ MORE

Dispatcher gives notice at Branch County 911 (MI)

Branch County Central Dispatch is back in crisis mode after a dispatcher gave her two-week notice Tuesday to leave for a higher paying job.

Director Kurt Spalding told his board Wednesday an employee hired in July was released from her job October 31 during the probationary period “because of inability to retain and perform functions necessary for her release from the initial training program.”

A new dispatcher was hired October 22 to start training “but a great deal of training is still needed and warranted” before she can be put on duty without supervision… READ MORE

C800 group seeks new location for tower in Lake Oswego (OR)

A wrench was thrown into the Clackamas 800 Radio Group’s plans to build a public emergency communications facility at Cooks Butte Park after the three Emery sons, whose parents sold Cooks Butte Park to the City in 1975, withdrew their consent for the tower.

“I have significant concerns about officers and public safety not having that site,” said John Hartsock, manager of C800 — a conglomerate of 18 different public safety agencies … READ MORE

Miami looks to form central dispatch center (OK)

MIAMI, Ok. — The city of Miami is takings steps toward forming a central dispatch center.

Since the Ottawa County Jail closed last month, dispatchers from the Sheriff’s Department have been working several hours at the Miami Police Department.

Through this initiative, they have seen improvements with communication.

Prior to this there were difficulties and slower response times.

“I think it puts us all in the same room so we can communicate… READ MORE

$1 million grant given to fund project (PA)

MIFFLINTOWN — A pivotal project in Juniata County will now be completed thanks to a recently awarded grant in the amount of $1 million.

During Tuesday’s business meeting of the Juniata County Commissioners, Heather Kelly-Weisen, project coordinator for the SEDA-Council of Governments, announced the grant, from the Pennsylvania Department of Community and Economic Development, which will be used to complete the ongoing Oakland Mills Sewer Project in Fayette Township… READ MORE