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This week, the Hawkins County Emergency Communications District, or E-911, is retraining dispatchers to be able to give step-by-step instructions for different first aid situations after it was discovered the dispatchers lacked required training.
A special called meeting of the HCECD Board was held on Sunday to authorize $10,000 to be paid to trainer Dorothy Cave to retrain all the dispatchers in Association of Public Safety-Communications Officials training. The $10,000 cost will be paid through E-911 savings. Because of the lack of training, the E-911 was out of compliance with state law….
