Loveland/Symmes Fire Department Introduces “Smart911” to the Community (OH)

Loveland, Ohio The speed and the accuracy when receiving a 911 call are top priorities to any 911 dispatcher. Although these 911 dispatchers do their best to focus on speed and accuracy one fact that many people may not know is that 80 percent of 911 calls are made from a cell phone meaning no matter how quickly a dispatcher works to alert first responders that dispatcher … READ MORE

AMBER Alert issued for 3 children in Cascade County (MT)

The alert states: “Children believed to be in life threatening danger.”

The Montana Department of Justice has issued an AMBER Alert for three children in Cascade County.

The alert states that the three children were taken during the night, possibly by non-custodial parents who have a history of drug use and violence. The alert states: “Children believed to be in life threatening danger.”

The children are… READ MORE

Who is answering 911? (MO)

Emergency dispatchers must complete rigorous training

When a person needs to call 911, more often than not, it is due to a serious life changing event happening at that very moment.

When a call to the 911 center comes through, dispatchers are trained to answer the call immediately and start gathering the information needed to send the correct agency to the correct location.

But, the dispatchers’ jobs do not end there. Once police, EMS or a fire department… READ MORE

Communication with Chula Vista Police Department gets a boost (CA)

The Chula Vista Police Department recently expanded its Emergency Communications Center from eight dispatcher consoles to 11, with a new phone system that allows dispatchers to pinpoint the location of cell phone calls within three meters, a significant improvement from the previous system which could only locate calls from landlines.

By the end of the year, CVPD will also make use of RapidDeploy, a cloud-aided dispatch system used across the nation that allows dispatchers … READ MORE