by ECC Editor | Nov 15, 2019 | Comm Center News
A consultant recommended strategic planning and hiring more staff to reduce mandatory overtime and improve morale
SKAGIT COUNTY, Wash. — A comprehensive analysis of Skagit 911 found the emergency dispatch center lacking sufficient staff, planning and the ability to continue operating during disasters.
The report highlights issues with hiring and keeping staff, which is a problem at dispatch centers nationwide, said Stacy Banker, consulting services manager...READ MORE
by ECC Editor | Nov 15, 2019 | Comm Center News
An assessment team from the Commission on Accreditation for Law Enforcement Agencies Inc., (CALEA) will be in Pueblo November 19 to conduct an on-site assessment of the Pueblo County Sheriff’s Office Law Enforcement Bureau and Communications Center as part of re-accreditation reviews.
The Sheriff’s Office’s Law Enforcement Bureau received the CALEA Advanced Law Enforcement accreditation rating in 2016. The Sheriff’s Office Communications Center received…READ MORE
by AllThingsECC.com | Nov 15, 2019 | Comm Center News
The Sterling City Council learned Tuesday night that the Sterling Emergency Communications Center is offering a new way for the public to reach them in an emergency.
Valicia Lybrand, SECC director, reported on the implementation of a new text-to-911 service that allows people to send a text message using their cell phones to the emergency dispatchers. The service is being provided courtesy of Logan County E911 Authority Board, she noted.
The service has been live for several weeks and has already been used on a couple of calls…
by AllThingsECC.com | Nov 15, 2019 | Comm Center News
SCHENECTADY — Dispatchers in the Schenectady County central dispatching center will get pay boosts under a new three-year contract designed to help the county recruit and keep public safety dispatchers.
The County Legislature on Tuesday approved the agreement, which will be retroactive to last January and immediately boost the pay of new trainees from $33,578 to $37,276 — an increase of more than 11 percent.
The base rate for experienced dispatchers will immediately increase 4.33 percent…
by AllThingsECC.com | Nov 15, 2019 | Comm Center News
Officials said emergency resources were stretched thin in a Tri-State town after a prank 9-1-1 call.
It happened Wednesday night in Kahoka, Missouri. Police are furious after the incident where the caller claimed someone had been shot and needed help.
The Kahoka Police Chief said they have identified the juvenile suspect they believe made the fake call. Now, they’re trying to figure out…
by AllThingsECC.com | Nov 15, 2019 | Comm Center News
The Teton County Communications Center has less than half of the staff it needs to answer emergency calls. The County Sheriff is asking the county commissioners to increase the salary of dispatchers in an effort to address the shortage.
The 911 dispatch center needs to be fully staffed with 16 employees but currently only has eight. iclyn Betsinger, a manager at the communications center, said in the last six years…
