A dispatcher shared a heartwarming moment with a shelter cat – now he wants to find her a home (IN)

5-year-old Nevada has [been] at the shelter for 97 days

BLOOMINGTON – When dispatcher Matt Smith went to the animal shelter to take some photos for the Bloomington Police Department, he had no idea he would find a new mission.

“Five-year-old Nevada had been waiting on a home for 97 days,” the Bloomington Police Department posted on social media… READ MORE

New emergency alert system gains approval by Lyon County Commission Thursday (KS)

Lyon County Commissioners approved payment for a new emergency alert system for Lyon County first responders during their weekly action session Thursday.

Lyon County Emergency Communications Center Director Roxanne Van Gundy made the request of payment for the installation of Hiplink an emergency alert system which will essentially replace the county’s current Active 911 system. Van Gundy says discussions on the new system began following…READ MORE

UCSO dispatcher completes basic class (OR)

SALEM — Dispatcher Rachael Haller of the Umatilla County Sheriff’s Office recently completed a course with the Oregon Department of Public Safety Standards and Training.

Haller and her classmates graduated from Basic Telecommunications #BT116 Nov. 15 during a ceremony at the Oregon Public Safety Academy in Salem. Marcela Haack, the city of Grants Pass 911 operations manager, served as guest speaker.

The three-week course included emergency call handling techniques, stress management, ethics…

Thurston County Tax Increase to Improve 911 System Passes With Broad Support (WA)

Sales Tax: Measure Increases Sales Tax by One Tenth of 1 Percent

A sales tax increase that would help fund replacements and upgrades for Thurston County’s primary emergency communication system, owned and operated by Thurston 911 Communications (TCOMM 911), was passing with wide support nearly a week after election day.

On Tuesday morning, Nov. 12, the ballot measure, known as Proposition 1, was passing overwhelmingly with 73.12 percent approval and 26.88 percent against. Early counts show that more than 50,000 voters… READ MORE

The New First Responder Crisis: Not Enough Dispatchers (CA)

In recent years there’s been a great deal written—some of it by us—about local governments failing to recruit enough employees to fill some of the most vital public sector jobs, including police, firefighters, emergency medical technicians and so on.

People intuitively know the implications of these shortages, expecting there will be first responders available to pull them from car wrecks, rescue them from burning houses and administer life-saving drugs in the case of an overdose. But we’ve come across a less-noticed shortage… READ MORE

911 calls for help as dispatcher staff shrinks (WY)

Teton County’s communications center has half the dispatchers it needs to adequately answer emergency calls, and that means trouble.

“We are one person away from not being able to answer 911 calls 24/7,” Sheriff Matt Carr told county commissioners Tuesday morning. “This is a crisis.”

The 911 dispatch center is considered fully staffed with 16 full-time dispatchers. Right now the center has eight.

Carr told commissioners that something has to be done or some emergency calls could go unanswered… READ MORE