Sheriff’s office awarded 911 grant to upgrade dispatch consoles (KS)

PAOLA – The Miami County Sheriff’s Office dispatch center is poised for an equipment upgrade.

The sheriff’s office has learned it will receive a $284,272.80 state grant to purchase four P25 IP based dispatch consoles, according to a news release issued Tuesday, Nov. 12.

“This grant will help offset costs to upgrade the radio communications system within the communications center,” Sheriff Frank Kelly said.

More than $2.75 million in grant money was awarded to the state of Kansas… READ MORE

Ready for anything: Needham’s emergency management admin faces communications struggle (MA)

NEEDHAM — After 10 years in the Navy as a fighter pilot – deployed in Japan and Washington state, Lt. Cmdr. Rebecca Ping secured a master of science degree in emergency management and began working for Needham in 2017 as the town’s emergency management administrator.

Then, in early 2018, the Naval reservist got a call to redeploy. Six months later, she found herself at Al Udeid Air Base in Qatar assigned to a non-flying role in the U.S. military’s Combined Air Operations Center.

“The town was really supportive of me … READ MORE

Albemarle County seeks to hire own emergency coordinator

Albemarle County wants to shift from a regional emergency management coordinator to a county-specific staff member.

Currently, the Charlottesville-UVa-Albemarle Office of Emergency Management is a division within the regional Emergency Communications Center and is proportionally funded by the City of Charlottesville, the University of Virginia and Albemarle.

County staff are recommending… READ MORE

911 center in Carroll County needs more positions and overtime has ‘exploded,’ staff tell commissioners (MD)

County staff say overtime has “exploded” at the Carroll County Emergency Communications Center and more people are needed to take 911 calls.

One county commissioner at Thursday’s board meeting pushed for the county to hire more staff immediately, but the rest of the board would rather wait to see what funding becomes available.

At full operating capacity, the emergency communications center has 32 staff members, according to Scott Campbell … READ MORE

As I See It: A 911 dispatcher says thanks (OR)

As a public employee, I knew it would not be appropriate to write a letter to the editor before the election, but if I could have, this is what I would have said:

It’s hard to describe the life of a 911 dispatcher on paper. We work 24 hours a day, 365 days a year, nights, weekends, and holidays. We are always here for you, for anyone, for everyone in need of emergency help in Benton County… READ MORE

911 Dispatch Centers Can Take Multiple Steps To Combat Cyberattacks

There are more than 6,000 dispatch points throughout the United States, and this vital emergency service is now under constant threat, because hackers are infiltrating dispatch centers and rerouting calls away from dispatchers.

Malware and spear-phishing attacks impact emergency service dispatch centers without warning. There’s no siren going off to alert a dispatcher about a problem at their workstation, so it might seem impossible to fight back… READ MORE