Washington County adding dispatchers, making moves to address critical staffing situation

Washington County plans to hire six full-time 911 dispatchers, possibly by February, to help an emergency communications staff that has logged hundreds of hours of overtime in the past year, the dispatch center’s operations manager said.

The county also is taking steps to help with supervisor shifts, which now require overtime when someone is on leave, said Brian Albert, operations manager for the 911 center.

The goal is to get 12 people per…

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Here Come the Drones

Here Come the Drones

Consider a police officer arriving on the scene of a commercial burglary and immediately launching an unmanned aerial vehicle that can clear the roof of the structure in minutes. Or consider a firetruck arriving on a fire scene and a tethered drone with thermal camera launching from a cargo compartment that provides tactical information to the on-scene commander. In coming years, public safety agencies will operate unmanned aerial systems (UAS), also known as drones, on a routine basis.

The applications for the use of unmanned aircraft are evolving rapidly and public safety agencies that adopt this technology will find that UAS are a force multiplier and will be….

Peel Regional Police reminds public not to misuse 9-1-1 after receiving call from resident who is …

Peel police are once again reminding the public to use 911 calls appropriately.

On Oct. 20, police’s emergency services line received a from a resident, inquiring about Peel’s “emergency ride services.”

The resident told the 911 dispatcher that she was in a taxi heading to Union Station but, that she would not make in there on time for her train’s departure.

“I don’t know how you guys work with services in terms of that because I’m in a taxi right now but it’s not gonna get me to the station on time.”

She then continued to….

Hawkins 911 dispatchers to be retrained (TN)

This week, the Hawkins County Emergency Communications District, or E-911, is retraining dispatchers to be able to give step-by-step instructions for different first aid situations after it was discovered the dispatchers lacked required training.

A special called meeting of the HCECD Board was held on Sunday to authorize $10,000 to be paid to trainer Dorothy Cave to retrain all the dispatchers in Association of Public Safety-Communications Officials training. The $10,000 cost will be paid through E-911 savings. Because of the lack of training, the E-911 was out of compliance with state law….