What is it like to be a 9-1-1 operator? (ND)

Brittani was a familiar voice in the KFGO Newsroom, but after 3 years, she put down one radio wave for the next. After a long 6-8 week interview process and 6 months of training, she is a Communications Operator at Red River Regional Dispatch. 

In this podcast: Brittani talks about what the process to become an operator, the desire to seek out the profession, and some of the fallacies we all believe Read More

Weight of the Call: The Dispatchers (UT)

SALT LAKE CITY (ABC4 News) – If one is lucky enough, maybe they will never have to dial those three numbers etched in our brains, 9-1-1.

When we think of first responders, we often think of police and fire. One group we often overlook are emergency dispatchers. They are the ones who take the initial calls and get us the help we need.

“We hear lots of things. Some good but most of them are bad,” said Dispatcher…

Plymouth Council OKs pact for new dispatchers (CT)

PLYMOUTH – Town Council members approved a contract Monday with Litchfield County Dispatch effective April 2020 that will result in the layoffs of the town’s 12 dispatchers next year. The town will enter into a three-month agreement from April 1 through June 30 with LCD to close out the 2019-20 fiscal year.

Cleveland police dispatcher fired after criminal mischief conviction (OH)

CLEVELAND, Ohio (WOIO) – A Cleveland police dispatcher was fired after being convicted of criminal mischief.

John Haney III, 35, was terminated on Nov. 15.

Haney had been charged with multiple counts of theft, but was convicted of the lesser charge of criminal mischief.

The Cleveland Division of Police, Internal Affairs Unit, started the internal investigation … READ MORE

Oneida County 911 Center looking to hire multi-taskers who work well under pressure (NY)

ORISKANY, N.Y. – The Oneida County 911 Center is hiring emergency dispatchers, and is looking for multi-taskers who can stay calm under pressure.

Dispatchers, officially called public safety tellecommunicators, take calls from people dialing 911, and relay the information to police, fire departments and other agencies if necessary. Computer proficiency and strong interpersonal skills are also important in these positions.

Although the most important skill, is the ability to do all of these… READ MORE