Florence County to mark new year with several 911 upgrades (SC)

EFFINGHAM, S.C. — The Florence County Emergency Management Division will be ringing in the new year with some enhancements to the county’s 911 system — at least one of them is already in use by several pizza-delivery restaurants and ride-hailing businesses.

The most “visible” of the upgrades will allow communications officers to view the location of callers in real time with enough accuracy that they’ll be able to tell officers in which corner of a house the caller is located.

Mitch Fulmore, 911/Central Dispatch manager, said….

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Woman Nominates 911 Dispatcher As Red Cross Hero, After Dispatcher Helped Her Save Her Sister’s Life (IL)

CHICAGO (CBS) — CBS Chicago is proud to be a sponsor of the Red Cross Heroes Breakfast – an event honoring those who go above to help those in need.

This year, a woman from South Shore is nominating Lauren Trylovich, the 911 dispatcher who answered her call after her sister became unresponsive.

The two met recently with our cameras rolling.

As CBS 2’s Jim Williams reported in October, Amena Karim reached out to us

Racine County dispatchers crochet scarves for the homeless (WI)

RACINE — As temperatures drop and winter approaches, a Racine tradition hopes to help the homeless find a little warmth this season.

While strolling through Downtown Racine during the winter, maybe you’ve seen the homemade scarves and hats hung on trees or fences, attached with a note that reads: “I am not lost but I am happy YOU FOUND ME! I was handmade for you by someone who cares. If you are cold and need me, please TAKE ME! God Bless.”

About 150 scarves and other cold weather items were…

Southeast borough pushing back on state plan to move emergency dispatchers to Anchorage (AK)

According to a Friday news release from the Ketchikan Gateway Borough, the Alaska Department of Public Safety wants to move all emergency services dispatcher positions from Ketchikan to Anchorage by July 2021, but the borough is looking for a way to keep those jobs local.

Relocating the seven positions would be part of a DPS project to lay a foundation for a statewide Enhanced 911 emergency system — a system with more sophisticated location services that lets dispatchers know where wireless callers are calling from.

The initiative would consolidate dispatch services from Ketchikan, Wasilla and Soldotna into one state-owned facility in Anchorage, with the goal of….

Racine County dispatchers crochet scarves for the homeless (WI)

RACINE — As temperatures drop and winter approaches, a Racine tradition hopes to help the homeless find a little warmth this season.

While strolling through Downtown Racine during the winter, maybe you’ve seen the homemade scarves and hats hung on trees or fences, attached with a note that reads: “I am not lost but I am happy YOU FOUND ME! I was handmade for you by someone who cares. If you are cold and need me, please TAKE ME! God Bless.”

About 150 scarves and other cold weather items were handcrafted by Racine County Communications Center dispatchers, who want to help the homeless population stay warm.

“With our job, we know there are a lot of homeless people out there,” said Patti Cruz, a …..