Dispatcher receives thumbs up for service (OR)

PENDLETON — Dispatcher Hannah Foster of the Umatilla County Sheriff’s Office received a letter of commendation for her response to an Aug. 4 emergency call.

In the letter, which was signed by Sgt. Eva Van Beek, Capt. Kathy Lieuallen, Sheriff Terry Rowan and Undersheriff Jim Littlefield, Foster was recognized for her actions in taking a call from a man that was having trouble breathing. The patient expressed his appreciation for Foster’s kind and caring assistance — saying he was grateful she was there in his time of need — to both

Making the Case for Text-to-911 for School Emergencies

Imagine this: You are 14 years old, hiding under a table in the school library, listening to distant gunshots. You hear the shooter in the hallway nearby and realize the perpetrator is getting closer.

During an active shooter situation, exchanging information between teachers, students and public safety responders is critical for saving lives. Text-to-911, the ability to send SMS text messages directly to a 911 dispatch center, is one of the best ….

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Officer orders coffee for dispatchers working on Thanksgiving, gets cup with “PIG” on it (OK)

KIEFER, Okla. (WTHR) — A police chief in Oklahoma is speaking out after what was printed on a Starbucks cup given to one of his officers.

That officer had bought coffee for all of the dispatchers working on Thanksgiving.

On the cups was printed the word “PIG.”

Starbucks has reportedly suspended a barista over it while they investigate.

“What irks me is the absolute and total disrespect for a police officer who, instead of being home with family…

Stanislaus County cant agree to contract with 911 dispatchers. Sides await mediation (CA)

Within the confines of a unionized workplace, five years is a long time to work without a contract.

Stanislaus County declared an impasse recently in prolonged negotiations with emergency dispatchers at the Stanislaus Regional 911 center.

A mediator has been assigned and the parties are waiting for a date to be set for mediation, said Mike Eggner, a senior business representative for Operating Engineers Local 3.

The dispatchers joined ranks with Operating Engineers Local 3 in October. Their previous union representation could not reach an agreement with the county in the past five years.

The Stanislaus Regional dispatch center, which answers 911 emergency calls, serves more than 20 law enforcement and fire agencies in the county. The service was created by….

Thanksgiving at VECC Dispatch (UT)

WEST VALLEY CITY, Utah— Not every first responder is working out in the cold today, but have just as vital of an impact on the community as our police officers and our firefighters.

You may never meet these first responders, but you might hear their voice in what could be one of the most critical moments of your life.

Salt Lake Valley Emergency Communications Center operates…..

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